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You must be logged in to perform this action. Contact us :+1-855-333-8269 Open a browser and enter your modem address, which may be in the format of. If you would like to connect your VBox by Ethernet, your VBox will be automatically connected to the Internet once you connect your Ethernet cable to the back of the VBox. You will be asked several information for the setup. By using this site, you are accepting cookies to store user state and login information. High Speed Internet Up to 120 Mbps, Cable/DSL, No fixed-term contracts. Get the most out of your VBox experience. The splitter should be provided with your Vmedia modem. On the Wireless settings page, you will see a list of available Wi-Fi networks. If your modem is from VMedia, the splitter should be provided with it. You might need to go to the advanced settings to find it. Virgin Media | Connect your own Router | Modem Mode - YouTube If you don't have a traditional home phone line, or have a VoIP phone service (like the one from VMedia), you will not need a DSL splitter. Internet Service Available in Ontario, Quebec, Alberta & British Columbia. Once the Cable Technician has completed his installation and the underlying provider has provisioned your modem for use on the network, you will be online. We recommend that you connect the VBox to the Internet by Ethernet cable for the best viewing experience. Select your Wi-Fi network and enter your network access key. If your modem has a quick setup guide to enter the required information, please follow it and skip to Step 11. Attach the other end to the coaxial wall jack. VMedia > Internet > Cable. Plug your modem to the power. You can usually leave any other setting asked as it is, without changing them. Some might be straightforward, such as your country, timezone, or internet provider. If your modem is from a different brand and not bought from a specific internet provider, please follow these instructions instead. The technician that came for your installation should have indicated which one it is. If your modem is from VMedia, the splitter should be provided with it. By using this site, you are accepting cookies to store user state and login information. Network Set Up allows you to connect the VBox to the Internet either by Ethernet cable (supplied in your VBox package) or wirelessly to your router. If you do not have a splitter, you will need to procure one in order to have both devices connected, and you will only be able to use either your modem or your phone in the meantime. Please ensure that you do not confuse the username and password that were in your Welcome email, that are to login into the VMedia website, and the PPP username and password that are given in the DSL installation email. Attach the other end to the coaxial wall jack. Connect the modem to the phone jack using a phone cord (RJ11 cable). Help Desk Software powered by SmarterTrack 10.6. Help and Support from Virgin Media. Please choose a Wifi network name, Wifi password, and a security type. Click "Confirm" to be redirected. Attach coax cable (not included) to the back of the modem. These are different from your Wifi password, or the username and password that were given to you by VMedia. Edit Edit Description pppoe_O_O_35 Type Vlan8021p VlanMuxId Igmp NAT Enabled Once the DSL/connectivity light is solid on your modem, connect a computer to it by ethernet. You maybe be asked to setup your Wifi at the same time. If your modem is from another internet provider, please use the instructions from that provider to configure your modem, as they may have a unique firmware on their modem. VMedia FAQ- 192.168.31.1 TV & Interne x How To: Setup your wirele Enabled x Add Enrollee MEDIA MODEM SETUP Device Info Advanced Setup Wireless Basic Secur- MAC Filter Wireless Bridge Advanced Station Info Voice Diagnostics Management Reboot 192.168.31. l/wlsecurity.html You may setup configuration manually OR through WiFi Protcted Setup(WPS) If your does, please select it. If your modem is one of the models listed in our FAQ (mainly SmartRG and Kasda modems), and is not from another internet provider, please refer to the document assigned for that modem in our FAQ instead of following the general instructions listed below.

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