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The non-refundable activation fee is $60 for residential accounts. To ensure proper posting of your payment, please include your payment coupon along with your check and write your account number on your check. Please visit Customer Care for more information about the following: For any other account related assistance, you can also reach Customer Care via email at DWRCare@gwinnettcounty.com, by phone at 678.376.6800, or in person. Please allow up to 10 business days for mailing and processing time. We do not disconnect on standard holidays or the day before, weekends, or after normal business hours. Payments made through non-affiliated vendors are often delayed in reaching us, so it’s better to pay DWR directly using the many payment options we offer. Because the routes our technicians observe are set out each morning based on the previous days' orders, we cannot set hourly schedules. We do not offer same day service for new service requests. Customers can directly link to the payment site from their email. The addition of a histogram shows water usage over the past 13 months. Residents may be contacted by email, mail, social media, text, or direct phone calls. Do not attempt to make payments for utility bills using financial information from someone else. A security deposit is required for all commercial accounts, and we also offer landlord agreements. Situs (physical) Address: Enter number and name no Street, Road, Drive, Way, etc. Make a Payment. Payments made through non-affiliated vendors are often delayed in reaching us, so it’s better to pay DWR directly using the many payment options we offer. Cash, check, and debit/credit card payments can be made in person at our office or drive-thru from 8:00am to 5:00pm Monday through Friday (excluding holidays). Please have your invoice available and follow the directions below to access you account. Please allow up to 2 business days to complete. Corporate ID or Account No. Do not provide your personal or financial information to anyone you do not know. At this time, we are not affiliated with any third-party payment services nor do we have satellite locations which take payments on our behalf. Cancellation: To cancel a start service request, please call us as soon as possible at 678.376.6800. We process disconnect service requests Monday through Thursday and can schedule up to 14 days in advance. The fee is $60 for residential accounts. We would like to show you a description here but the site won’t allow us. The new bill rolls out on March 16, 2020 in both print and e-bill formats. A non-refundable activation fee is required for transfer of service in which one account is closed and a new account is opened. Locations Motor Vehicles tag@gwinnettcounty.com 770-822-8818 Property Tax tax@gwinnettcounty.com 770-822-8800 The colorful new layout represents Gwinnett’s dynamic, vibrant community. Paperless customers can expect their bill to come from a new email address, noreply@gwinnetth2o.com. Mailing Address Use the form below to verify your invoice information before making your Payment. Learn More. or Account No. Mailing Address: Enter number and name no Street, Road, Drive, Way, etc. Click Next to Continue Pay online with the InstaMed Patient Portal, a simple and secure way to pay any healthcare provider. Customers can use this information to find spikes in usage, which could indicate a leak or highlight the need for conservation strategies. ... and Gwinnett (404) 851-6500. Your water bill can be automatically drafted from your bank account or credit card each month on the due date. Parcel Number   Use the Automatic Draft Authorization Form to be set-up on automatic draft. Do not submit cancellation requests via email as they can take up to 2 business days to be processed.   No added convenience fees to pay property taxes online this year; covered by a CARES Act grant. Know before you go: Check tag office wait times here and a checklist of required paperwork here. Owner Name Our Customer Care representatives are also available to assist you in processing your payment information. Both can be found on your water bill. This includes transfer of service in which one account is closed and a new account is opened. The scammers request residents’ Social Security numbers and other personal information, and then give victims fraudulent banking information to use to pay their utility bills. Use the login to the left to enter your online account and pay your water bill. Situs Address Customers can call Gwinnett DWR’s Customer Care team with any questions about the new bill layout during regular business hours at 678.376.6800. Website maintenance and COVID-19 updates Your source for information about Website maintenance and COVID-19 updates Click here for more information. Official Site of Gwinnett County GovernmentCopyright 2020, Gwinnett County Board of Commissioners, Your source for information about COVID-19, Current rates and an estimated bill calculator. Box 71225 Charlotte, NC 28272-1225. Just call 678.376.6800 from 8:00am to 5:00pm Monday through Friday (excluding holidays). To stop or transfer service, log in to your online account to submit a request or contact us via phone or email. The bottom of the paper bill is still the payment coupon. If you cannot locate your property or have problems or questions, contact us at 770-822-8800 or tax@gwinnettcounty.com. We can schedule connections by calendar date only. By registering for a free account with our online services, you can: All you need to sign up is your account number and meter number. No added convenience fees to pay property taxes online this year; covered by a CARES Act grant. There will be a convenience fee of $4.00 to process this transaction. NOTE: Please do not use the "Back" button on your browser when using this site We would like to show you a description here but the site won’t allow us. You can pay your ambulance bill by credit card online. In keeping with the Gwinnett County commitment to clear and open communication with citizens, the Department of Water Resources is releasing a new water bill layout. Please mail payments to our remittance address below: Gwinnett County Water Resources P. O. This section is sent in with a mailed payment. Customers can also set up secure auto payments, which will automatically charge their credit cards or draft from their bank accounts on the bill’s due date. The mailing address for payments will remain the same. We connect service Monday through Friday 8:00am to 5:00pm and can schedule up to 14 days in advance. Email. Register for Paperless Billing: Registering for paperless billing is fast and easy.

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