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The microwaves looks like it was rushed when it was installed, nails not flush and it looks like someone just hammered a very poor looking hole to run the power cord through the cabinet above the stove. Their loan processor is none responsive, takes them over two months to get documents approved, their construction manager does not even know when New Home Orientation is schedule, their Home Specialist and CM has provided un-realiable schedule delivery dates. No I definitely wouldn't have them as builders. We have been in and out of the doctors for months not realizing it was a mold problem. Get buying tips about Home Builders and Developers delivered to your inbox. I have only been living in my home for 5 MONTHS. Kind and helpful employees and good customer service. When we mentioned this to the person doing the walkthrough he said "that's how they all are". We'll see if the new scheduled date to meet will be honored but I will say this, being retired law enforcement and military and having the time on my hands, I will do as much as I can to spread the word about DR Horton and how horrible they treat their customers on top of the quick fast cheaply built homes they make. All rights reserved. They can't even narrow down one closing date and always provides with the same response every time we ask for an update. We purchased our new construction home about 6 months ago 2019 and the experience was absolutely amazing. Check the BBB Vomplaints or other similar sites. RUN! The retention pond in the back yard has dirt upstruction growth hindering drainage and causing stagnation breeding mosquitos. The quality is poor and they do nearly everything the can to escape responsibility! Horton, your goal should be for … People here are practically fighting over parking before they cram all the new townhomes together! They have yet to meet any deadline that they has been proposed. I would never buy a home from dr Horton anymore. Go with another builder, their quality sucks. They’re pushing really hard to get these places built and pass them off on innocent buyers. Besides him connecting the water line to the fridge which should have been done prior to closing, nothing else has been done. We spent almost 8 hours a day trying to get someone from DR Horton out to inspect it and they sent a roofer that said he would come put some glue on the shingles. In reading some of the negative reviews for DR Horton I was compelled to write about my own experience. Thinking that the majority of the house would be close to finish, it wasn't. D.R. As of today, DRH's warranty department has REFUSED to do anything, as they point the finger at their water filter system supplier. Unfortunately we trusted this until we did our first walkthrough and found it hadn't been fixed and had been built around. Upon moving in, I noticed some issues with the house that were not present during my walkthrough. Currently, D.R. Learn more. I contacted the warranty manager concerning the issue and the contractors came out twice to fix the issue and the issue still has not been fixed. Some of us have been maintaining our own lawns. In a few months after your warranty expires you will have structural and foundation issues? BBB information and Business Profiles reflect the most current information available to us. So in essence, this was HER MONEY. A link has directed you to this review. Hello Matt. I filed the problem, but never heard from anyone. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Be the first one to find this review helpful. I'll share my videos on YouTube (MyCityScenes) after DR Horton finish building all their homes. Well, surprise! We are basically being “Punked!” (DRH) has become the New Declarant (Not for MPT subdivision yet) and what are they giving back to our communities? Our house was a little pricier than the surrounding neighborhoods but with the customer service we have had and the people at D.R. This ability to turn homes faster and sell them cheaper has kept D.R. From AC's going out, issues with the appliances, yard flooding and now mold in our house. Guess they figure they’ll deal with law-suits later. He still, to this day, several months after living here, checks in with us and makes sure everything is ok. We came by the house every weekend to make sure things were coming along well and he never was bothered by or minded us doing so. We hope you have many happy years in your new home. We contact a third party company to come out and do a diagnostic on the unit. We own a home in Water Crest on Lake Conroe, which is a D R Horton development. Read the rest of the complaints on DR Horton. When I researched the company, they have a very low rating. The root cause was the door frame beam that had warped, which they replaced 10 months later with untreated wood, which has now completely molded because they havent had a painter to come back over to paint and caulk it. You can try to reach review author by writing a comment to the review or try one of our business solutions. (DRH) is currently going around building on all these vacant lots all around the Southside and putting their name on file as the new Declarant, and amending the Declarations some of us signed. Love love her excellent customer service. Horton. The Board controls the management company, if they are not helping with landscaping and water issues, fire the management company and get a new one. That's why there's complaints all around the country about homes falling apart! From our understanding this bill actually belonged to D. R. Horton and was outstanding when we purchased the property. It looks REAL but everything is FAKED! She asked if we were taking care of the handle properly. If areas require lower priced homes, I can understand why these may be basic models being built. My information and blog is not intended to be Malicious towards anyone I mention. I’m a community activist here to help save homebuyers and families from becoming NEW victims, and to report critical facts to existing homeowners. No one ever returned to fix the floors and I had to resubmit another warranty issue because other things started going wrong in the home. The house's were built cheaply and too fast. On the next walkthrough we saw that they had actually cut into the granite with the saw, leaving behind several deep grooves. As a first time buyer, I don't know what programs we could have been eligible for or if downpayment assistance was an option, the loan officer didn't even mention this as a possibility. I still have a hole in my yard and the grass has not been fixed and it makes it even worse that I have three children, who have to be mindful when they are playing in the yard to make sure they do not fall and hurt themselves. Dr Horton home insurance is another nightmare. Why wasn't this communicated to us 2 months earlier? Horton. Prices of D.R. ConsumerAffairs is not a government agency. Your company claims to be the top builder and we expected a high level of transparency which completely lacked in our.case. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. 10700 Pecan Park Boulevard, Suite 450, Austin, TX 78750, 2325 Lakeview Parkway, Suite 275, Alpharetta, GA 30009, 481 Munn Road E, Suite 150, Fort Mill, SC 29715, 11241 Slater Avenue NE, Suite 120, Kirkland, WA 98033. You will have plumbing issues and electrical issues. He spoke to my wife very rudely and very sarcastically. D.R. With not being a builder and depending on the builder supervisor to assist with noticing things that they are trained to point out, instead the builder rushed the process and things were missed. My experience was phenomenal. My wife and I just recently closed and moved into our new home built by D.R Horton in Heron Bay Country Club. just nowI debated if I wanted to leave a review. The service manager is now trying to say the noise is completely normal despite what his two technicians said. Horton Homes. The concrete was so thin you could see the red clay. They look like they are being put together by 5 year old with Lego blocks. When they "fixed" these we decided to have our inspector back out to verify, since we were developing trust issues with D.R. D.R. Toilets, tubs, showers shooting sewer out in our house. We have had an awesome experience so far and really love our little home. Thankfully, it turned out to just be debris caught up in the lone. D.R. New homes with leaking roofs, standing water on the premises and pest entryways are not uncommon! My husband is a professional heating and Air technician and worked as a builder supervisor for over a decade but because DR HORTON know how to market and dress up their homes to SELL he only caught all the latent defects. Very thorough and patient. Horton offers energy-efficient features and smart home functionality. While D.R. I guess I'm wondering if anyone else has had this problem with their new build? They have made a promise to fix the drive walks and we hope they comply, although several days ago they were marked and not fixed. Some advertisers may pay us for this ad to appear on our website or provide us with a referral fee. That’s why they didn’t really spend much of our assessments on things other than basic care. By this time it was beginning of April. As for (MPT) DR Horton won’t even talk to us about anything. Stuff that you might miss, like there are no towel racks or toilet paper holders anywhere in the houses. So now they figure our community won’t do *** about it and continue to litter our community with advertisement signs everywhere, which in itself is disrespecting our community. When you submit a warranty claim- they send a DR horton employee that will tell you it's normal to have uneven flooring. The whole inspection and repair took a total of two weeks, having to dry the interior (which tripled our PGE bill), repair the defective pipe, patch up the wall and carpet.

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