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Scheduling follow-up appointments and providing telephonic reminders. He/she collects information from clients and enters the data into the computer systems, and makes them available to the doctor for use in carrying out appropriate examination and diagnosis of patients’ health condition. Do you have other experience working with a dentist? Necessary cookies are absolutely essential for the website to function properly. Have you ever had a disagreement with a supervisor or dental assistant? These cookies do not store any personal information. 34. Some dental receptionists enjoy the role so much, they go on to qualify for more specialized careers in the dental sector. 16. Sound knowledge of dental terminology. Updating patient records and documenting recent treatments and procedures. Add multiple skills in a single test to create an effective assessment. Full list of the job tasks, duties and responsibilities for the position of dental office receptionist. The job description of the dental office receptionist entails receiving clients’ inquiries at the front desk and over the phone, and providing them a satisfactory response. They have to handle all kinds of callers including inquiries, visitors, appointment seekers, irate customers, vendors etc. Add, edit or bulk upload your own coding questions, MCQ, whiteboarding questions & more... Get a tailored assessment created with the help of our subject matter experts to ensure effective screening. Get better results by entering a location. What type of patients do you help in the dentist’s office? What’s your experience with lab tasks? 25. 42. Greet visitors, determine nature and purpose of their visit, and direct to appropriate persons or destinations. Learn more: What Is a Dental Receptionist and How to Become One, Dental Receptionist / Treatment Coordinator/ Front Desk, Dental Receptionist - Glendale Heights Family Dental. A friendly and helpful receptionist makes all the difference. Communicating with medical insurance providers to determine if patients are required to make co-payments. Image source: viennadentalcare.com, Dental Office Receptionist Job Description, Key Duties and Responsibilities. Q 1. Translating Medical & Dental terminology into codes used for billing, Medical & Dental health insurance reimbursement procedures, Medical & Dental software including: Medisoft, Dentrix, and EZ Dental 2000. Tell me about a time you were praised about your work in the dental office. Quantitative ability will indicate analytical thinking and problem-solving ability. Receptionists are the face of any organization. As someone with access to patient files, dental receptionists are expected to manage confidential information discreetly and with reference to applicable data handling legislation. 40. C. Pass messages from one person to another. To be considered for employment by the majority of employers, individuals applying for the position of dental office receptionist are usually asked to meet certain requirements. Most dental receptionists work as part of a team and there will usually be more than one person sharing responsibility for the various tasks involved. What do you think is the most valuable skill for a dental assistant to have? 46. Hire job-fit candidates using this test, now. Making an interpretation of dental administrations into appropriate billable codes. B. Assisting patients to fill out information forms. If so, how did you get along? How often should you sterilize instruments and equipment? Logical Reasoning is assessed through   A Comprehensive Guide to Creating a Receptionist Resume. Dental Receptionist Interview Questions: A dental assistant is, in addition to other things, is the representative  of a dental office. Gossip with colleagues. Only 15 Packs Left. Reading comprehension indicates an ability to comprehend and reason with the concepts on a written page. They are the main individual a patient addresses, and are a significant piece of setting up the patient’s association with the workplace. Do you know how to prepare a teeth mold? ADP and the ADP logo are registered trademarks of ADP, Inc. This website uses cookies to improve your experience while you navigate through the website. A dental receptionist trained at ACI Medical & Dental School can work in environments such as: Graduates of the Medical & Dental Administrative Assistant Program will learn skills such as: 2. Proven experience working in a dental office. If you have the chance to develop any of the skills listed above, then you will give yourself an advantage. LOGICAL REASONING Do you like working with patients or clerical duties? 47. To succeed on the job, the receptionist must endeavor to keep client information confidential and handle them with discreteness to ensure that they don’t fall into the hands of unauthorized persons. => FOLLOW US ON INSTAGRAM | FACEBOOK & TWITTER FOR LATEST UPDATES, => CHAT WITH OUR REPRESENTATIVE RIGHT NOW. Communicate by telephone. Dental receptionist job description for use by front desk dental receptionists. The receptionist also prepares patients insurance documents and enlightens patients on stated conditions relating to the insurance policy, as well as processes documents for insurance claims. Dental Receptionist Requirements: High school diploma or GED. What steps do you follow to take a quality alginate impression? Certification in office administration, medical administration, or related field is advantageous. Receptionists are the face of any organization. About Receptionist Test Assessment . We look forward to using it for all our future hires.”, We use cookies to ensure you have the best browsing experience on our website. D. Write professional correspondence. As a dental receptionist, your duties are to greet patients when they arrive at a dental office, schedule appointments or follow-up visits, handle billing paperwork, and file patient histories. Are you computer savvy? Free psychological tests (1,526,812 taken last month) ... Tasks receptionist. Proven experience working in a dental office. Tell me about a time you had to deal with an upset patient, 30. What software have you used for your job? Taking care of test outcomes including x-beams. Greeting and welcoming patients to the practice. Shown below is an example of the job description of dental office receptionist in most establishments. 36. For us, the foremost criteria was to find a recruitment partner who could tick all the right boxes.” span >, “We are very excited about the AI EnglishPro. To be good at performing the duties of a receptionist, certain skills and qualities are needed.. A receptionist is a front desk officer in charge of receiving visitors and customers entering the organization. Since basic skills are also crucial for success in a receptionist position, employers also use the Criteria Basic Skills Test (CBST) to ensure that new hires for this position can communicate clearly, pay attention to detail, and possess basic math and verbal skills. He/she is expected to sit by the phone to receive calls and direct some to the doctor when necessary. Other qualifications include certification from a dental receptionist or dental administrative assistant program at a vocational school, community college, or private company. Dealing with the dentist's schedule, making appointments and making sure they update calendars and diaries with meetings, training, etc. 5. Visits to the dentist are often considered nerve-wracking! Do you have any administrative or customer service experience? 17. PC proficiency in essential applications like email and Microsoft Office. Record details of visitors and issue security passes if necessary. 15. Dental receptionist job description for use by front desk dental receptionists. How do you maintain patient confidentiality? These tests are designed to assess whether individuals have the skills necessary to perform various and essential aspects of a job. 39. How do you explain the need for a dental procedure to a patient who doesn’t understand the importance of the treatment? Question 12 As part of the hiring process, most applicants that passed the initial Resume/CV screening phase are required to pass an assessment test for the job or apprenticeship position they are applying for. To learn more about Compensation Estimates, please see our KEY SKILLS REQUIRED: EXCELLENT COMMUNICATION SKILLS - Verbal Ability, GOOD COMPREHENSION SKILLS - Verbal Reasoning, ABILITY TO UNDERSTAND WHAT THEIR ORGANIZATION DOES AND ROLES OF THE VARIOUS DEPARTMENTS - Logical Reasoning. A dental secretary is in charge of ensuring that the activities of a dental office run easily with the goal that the dental experts can focus on patient consideration and dental treatment. See below for major dental office receptionist requirements applicants must fulfill to be considered for the job: (adsbygoogle = window.adsbygoogle || []).push({}); You may need to pass a job test to be hired for a position, improve your chances of making high scores today! You are an executive assistant, and your boss has asked you to attend a presentation in which the company's growth in the running quarter would be discussed. We also use third-party cookies that help us analyze and understand how you use this website. 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