when will thai airways refund flights
If you have booked directly with us and your flights have been cancelled by THAI, you can request a refund in the form of a travel voucher for the value of your current totally unused ticket. You can select the most convenient one as per your comfort. . Most of the time, reservations have been revoked owing to changes in the travel itinerary, but other causes can also prompt a passenger to refer to a reversal policy. Under new plans, such payments should be completed by the 31st of January 2024 and will be directly linked to the value paid for the tickets. Son Nguyen is an international writer and news commentator specialising in Thai news and current affairs. 1. The following are the compensation, concerning the Thai Airways cancellation policy, stated for tourists: The refund policy is one of the most accessible options for travelers who do not wish to use the booked reservations. Thai Airways now has a cash flow of around 20 billion baht. On the sites first page, you can look for the Manage button. While you are waiting for the refund, if you wish to redeem the travel voucher, you can make a booking via. Update regarding Thai Airways cancellations. A representative may inquire about the reason for your calling. Thai Airways International will resume full service on 36 foreign routes to destinations in Europe, Asia and Australia, most on Oct 31, in response to the government's decision to reopen the kingdom to tourists on Nov 1. The airline has seen a better recovery than it expected, largely in part due to cargo services. So a week ago Thai airways cancelled my flights for May. The details on Thai Airways Cancellation Fees are given below: On the basis of duration, the charges can be as follows: When Thai Airways cancels a flight, it could have done so for multiple reasons. Loss-making Thai Airways has been allowed to restructure its debts to keep its planes in the sky. Landing at BKK several weeks ago, the amount of, I dont know the creditors or the structure of the old or new debt. You should receive an email confirmation within 24 hours from . Owing to the Thai Airways cancellation policy, this revocation fee varies depending on some factors, including the location, type of fare, and request timings. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. These cookies will be stored in your browser only with your consent. We also use third-party cookies that help us analyze and understand how you use this website. Our flight deals will help you go on a vacation without bothering about the budget. 3. Depending on the length of the delay and the distance travelled, you can get up to US$700 in compensation. It was an international roundtrip flight (to Europe) for 2 people, so it was more than 40,000 Baht. While we appreciate this is a difficult time for the travel industry, it is unacceptable to simply not refund customers, the spokesperson said. Web check-in speeds up your check-in process by offering you the option to check in & print your boarding pass directly from your computer. It's completely free and we'll never pass your information on to The policy for refunds stated a wait of 180 days for $8000 worth of x2 business class fares to be refunded. Click on it. 1 was here. In the case of standalone flight bookings, the CAA regulation stipulates that airlines should refund passengers within seven days.. He is a sub editor with the Thai Examiner news website since it began in 2015. Nevertheless, the air operator may allocate a seat to a flyer on another flight on a similar route, based on availability. The amount to be refunded, under the revised plans approved by the court, will be linked to the value of the tickets paid for by the customer. All rights reserved. Thai Airways will resume eight connections to Europe starting October 30th, namely London, Frankfurt, Paris, Brussels, Milan, Copenhagen, Stockholm, Zurich, and Munich (January 1st, 2022). In case you want to avoid paying reversal penalties to the carrier, you should make your request during the first twenty-four hours of bookings. It can be your reference code, ticket number, full name, and other details. 13 January 2022 As a result of the recent changes to Thailand's travel and entry requirements on 21st December 2021, we want to ensure we provide greater flexibility to passengers whose travel plans may be directly affected. Travelers will be required to pay the required cancellation fees in order to reverse a booking with Thai Airways. I have tried contacting them to ask whether we can change refunds to flight vouchers without success. Answer 21 of 172: Hey, I wanted to check if anyone has had any luck in getting a refund from Thai airways? When a flight has been canceled by the air carrier, a flyer will be given compensation. All rights reserved. Re: Thai Airways Refund Feb 28, 2022, 3:20 PM Save Edward given the poor financial state they are in, you are not going to get a refund anytime soon, that's assuming that you are due a refund at all. The airline operates non-stop flights to more than 75 destinations in 35 countries. Sign up to our twice weekly newsletter to get the latest premium travel news, exclusives and inspiration right to your inbox. It is hoped that by 2025 Thai Airways will be back on the stock market and out of financial rehabilitation. The plan was submitted last month and the airline will now start on a course of financial restructuring. Read Also: Thai Airways missed flight policy How do I get in touch with Thai Airways Several flights on THAIs flight map have been forced to cancel. However, in most cases, passengers will be rebooked onto another flight as quickly as possible. Economic chiefs promise a brighter 2023 for Thai people despite the more gloomy world outlook for the year, Fears for Aung San Suu Kyi who faces 33 years in a Myanmar prison held under primitive conditions, PM orders full force help for Thai nationals and families linked to the Poipet casino disaster in Cambodia. I would not be surprised if TA didn't make it out of bankruptcy. Find the lowest prices for flights from Kunming to Jakarta and enjoy award-winning service and in-flight entertainment from Thai Airways See all great offers! Moribund Airways (formerly known as Thai Airways are going no where fast. When I call customer service, they tell me that the refund has been processed, and that it will take up to 28 days for the funds to be returned to my bank. Just under four months all up. BANGKOK Airways Plc this morning (Feb. 8) warned the public not to be deceived by fake online advertisements that say it is recruiting agents and booking staff as they could fall into a scamming trap, Matichon newspaper said. Well send you an email containing the activation link. As a part of compassion exception policy, Thai Airways offers 100% off on our cancellation, refund, or ticket change service fees for Military travelers. For details on revoked tickets, it is suggested to verify the reservation status online. expand_more. Promotion Code. All flights from Stockholm - Bangkok are cancelled between 01 April 2020 - 01st of October 2021 03 February 2021 Thai Airways International are forced to cancel flights due to the coronavirus. It's more the lack of communication . I'm still waiting. I'll not name names because of the defamation laws here but will never deal with a Thai Agency again, strictly airline's own websites from now on. But opting out of some of these cookies may affect your browsing experience. The courts pronouncement on Thursday on the revised plan was detailed and dealt with a proposal from Thai Airways to prioritise payments to key creditors such as ground service providers deemed as essential to the ongoing continuance of the business and the furtherance of its business plans. A representative of the air carrier can help you with your ticket reversal needs, once your call gets connected. Thai Airways refunds possible, reorganisation approved. You also have the option to opt-out of these cookies. There is no service fee in case you cancel your Thai Airlines reservation online. It also expressed concern about the airline incurring further debt. The new planes are decked out with state-of-the-art equipment and are eco-friendly and fuel efficient. I was told a few weeks ago that they would refund me but then when I spoke to them the other day they said that I had to take a flight credit or extend. . This policy rule applies to all sorts of fares. But to note that Thai Airways had advise refunds could be up to 180 days to be settle. THAI will process the refund in sequential order by no later than March 31, 2024. The other reasons, concerning the Thai Air tickets cancellation policy, to take this action include the following: Thai Airways may cancel or delay a flight. In 2019, the airline posted a loss of US$382.2 million. Already have an ET account? Thus, it is important to know all the terms and conditions of the revocation policy to make cancellations easier. Yeah agreed the price of flights have all risen recently but as I'm a frequent flyer to Thailand the voucher was fine for me as I enjoy flying with Thai. The Corporate Image and Communication Department of Thai Airways International Public Company Limited (THAI) has clarified that due to the temporary suspension and disruption of operations following the COVID-19 outbreak which resulted in a significant number of passengers being unable to travel, THAI has offered to accommodate passengers who were subject to flight cancellations or travel restrictions by extending the validity of their air tickets or converting their air tickets into travel vouchers equivalent in value to the amount paid for their original booking or refunding the air ticket without any fee or surcharge. Flight Change Policy: If you need to change your Alaska Airlines flight, you can do so online, over the phone, or at the airport. Thailand's flagship airline, which aims to exit its debt restructuring in 2024, posted an operating profit of 7.7 billion baht ($220 million) for the year, rebounding from a year-earlier loss of . However, as THAI is currently undergoing rehabilitation proceedings through the Central Bankruptcy Court, the Company regrets to inform its customers that it is temporarily prohibited from processing any refund requests at this time. Moribund Airways (formerly known as Thai Airways are going no where fast. If the change to a higher fare type is needed, passengers need to pay the difference.-Passenger can choose to fly via another destination in Europe. 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Once a booking has been displayed, the procedure will go ahead. Resend one to yourself here. Click for more information and the Thaiger Talk Guidelines. I've twice emailed the Sydney Thai office but as yet not a single reply. Thai government keeps the borders locked down despite industry demands to re-open. Take a look at the following criteria for receiving refunds for your canceled flight: By accessing the main site, a tourist can obtain a refund from Thai Airways. 5 reasons you shouldn't bin your boarding passes, What to do when an airline cancels your flight, New ways for airlines to win your business, Australia's airport mask mandate will soon come to an end. "In the case of standalone flight bookings, the CAA regulation stipulates that airlines should refund passengers within seven days." The Guardian understands that there are thousands of. Thai Airways International are forced to cancel flights due to the coronavirus. Also, the flight has to leave from a European Union Airport. The airline which carries out the irregular flight is responsible for granting you these rights. It appears that the airline, kept alive by cargo freight income and the protection of the court through the pandemic emergency, has made substantial progress in trimming its previously huge cost base while capturing market share as the country reopened with other international airlines, for now, scrambling after richer pickings while others are not able to compete on routes to Bangkok as before. Albuquerque International Sunport Airport Code, United Airlines Unaccompanied Minor Policy, Thai Air Tickets Cancellation Policy Terms, Thai Airways COVID-19 Cancellation Policy, How to Cancel a Thai Airways Plane Tickets, Method 1: Thai Airways Flight Cancellation via Main Site, Method 2: Cancelling Thai Airways Flight Over the Phone, Thai Airways Canceled Flight Compensation, Thai Airways international Baggage Policy, https://www.youtube.com/user/ThaiAirwaysChannel, Top 10 Largest Airlines in the World as per their Fleet Size, Top 10 Largest Airports in Asia You Might Not Have Heard of, 10 Best Fastest Commercial Planes in the World. Opodo blames the airline but Thai wont deal with me and insists I have to contact the agent, she said. I see this as stealing from people who for the most part were innocent victims. In this tab, you only need to enter your flight details as asked. Before calling us, please have your proof of Active Duty* or Veteran Status** ready and announce to our agents that you want to avail this bene. 28 days is pretty standard. TG951/950 Copenhagen -Bangkok Copenhagen are cancelled between 1st of April 30th of June 2021 with the exception of every Sunday. Executive Traveller is published by Business Travel Media Pty Ltd, a corporate authorised credit representative (#515763) of MGS FINANCIAL PTY LIMITED (#337568). Passengers may additionally cancel their flights at no extra cost owing to this policy. Month and when will thai airways refund flights Thaiger Talk Guidelines refund, if you wish to redeem travel. Sydney Thai office but as yet not a single reply can make a booking has been,. Blames the airline operates non-stop flights to more than 75 destinations in 35.... Send you an email containing the activation link, ticket number, full name, and other details the! 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Its debts to keep its planes in the sky flight vouchers without success also expressed concern about the airline seen. Flyer will be stored in your browser only with your ticket reversal needs, once your call connected... Service and in-flight entertainment from Thai Airways had advise refunds could be up to our twice weekly newsletter to the! With me and insists i have to contact the agent, she said deal with me and insists i tried! Commentator specialising in Thai news and current affairs i wanted to check if anyone has any...