attleborough surgeries repeat prescriptions
Please ensure you leave your personal contact details and speak clearly for each medication you require along with a designated pharmacy. Sleep like a baby. 56.7% vaccinated, of 1602 eligible people. Station Road For our Practice this is D82034 and we are advertising this as widely as we can through social media and posters in our Practice. However, if we receive the request after 10.30am Monday to Friday it will be ready 48 hours from the next day. Do not submit any queries about your medical condition or medications. Attleborough Surgeries provides primary medical services to approximately 18,400 patients from two sites in Attleborough, Norfolk as a member practice of the NHS South Norfolk Clinical Commissioning Group. If you are on regular medication and require a prescription, you can request your medication in the following ways; Please put your name and date of birth in the subject line of the email. If you are a patient that we dispense to, are housebound and do not have a regular carer/family member that can routinely collect your medication, please ask our dispensary team about this service. You might be able to get your medicine sent to you if the pharmacy you have nominated offers that service. There are 3 ways to order a repeat prescription from your GP surgery. We've put some small files called cookies on your device to make our site work. Patients can select a Smart Pharmacy as their nominated pharmacy in the Account section. Read the agreement and then select Agree if you wish to nominate the pharmacy and allow repeat prescriptions to be sent electronically. This means you no longer have to collect paper prescriptions from your GP practice, and instead can go straight to your nominated pharmacy to pick up your medicines or medical appliances. Station Road SurgeryStation Road For those going into self . By continuing to use this site you are agreeing to itsuse of cookies. Please also allow at least 2 working days, which excludes weekends and bank holidays, for your request to be processed. More information on the service can be located here. 56.78% were satisfied, of 213 respondents. Station Road SurgeryStation Road We try to reserve our GP appointments for patients with more serious health problems. Let us know your preference. NR17 2AS Map, Queens Square SurgeryQueens Square Do one of the following: Select New medication order from the Latest repeat medication order section of the homepage. Page last reviewed: 21 August 2020 Pharmacists can give you advice and treatment for many health problems and advice on how to improve your health without the need for an appointment. Please do not use this message box to request other items of medication or send enquiries to the surgery. Repeat medication Request repeat medication or managing existing requests Medical record View and share your medical record Messaging Send secure messages to your GP My Account Change your contact and personal details or change your password Proxy Manage an account on behalf of another patient or relative NHS self-referral If you do not have a NHS App account, you can use this form to request any repeat prescriptions from the Practice. Our website will then sign-post patients to a range of self help resources, contact details for NHS 111, the walk-in centre or local pharmacy services for minor ailments. EPS(Electronic Prescription Service) makes it possible for your prescriptions to be sent electronically to your pharmacy of choice. Request repeat prescriptions online, with delivery of your prescription to your preferred pharmacy. Attleborough Surgery GP has total 18669 registered patients, out of this there are 9301 female registered patients and 9368 male registered patients. Messaging. Order Now. I tried calling but was 25th in line and after waiting for 30min and getting to 22nd, I gave up completely. All rights reserved. The website sends you round and around in circles. Flu vaccinations - Aged 65 and over group. Attleborough The NHS Access app is no longer working. We are sorry for the experience you had when trying to contact the Practice by telephone. This inspection was an announced focused inspection carried out on 1 November 2018 to confirm that the practice had carried out their plan to meet the legal requirements in . Unable to get through to reception to book an appointment, unless you wait for over 40 minutes Anonymous Reply from Attleborough Surgeries Thank you for your feedback. Attleborough We'll be in touch shortly. You can contact this general practice using the phone number 01953 453166. Before booking an appointment please follow our triage system to choose the appropriate route for you. Next review due: 21 August 2023, Other services you can use to order a repeat prescription. Attleborough Many of these issues have now been resolved and we are seeing a reduction in our phone call queue times. 84.48% within a recommended level, out of 799 patients. In the past 2 weeks we have moved over to a new clinical system. Staff Login, GP Website Design by iatro. Attleborough Our monthly delivery service supports our most vulnerable patients. Owned and run by the NHS, the app is a simple and secure way to: Speak to a doctor, nurse or a different clinician. Attleborough Proxy. Functionality status of the Practice system for enabling the use of online Patient Record Access Services for 'online patients' to view their Detailed Coded Care Record, GP could allow patients to view detailed coded records online but has not yet enabled the functionality, Total number of 'online patients' registered to use an online Patient Record Access Service to access elements of the Detailed Coded Care Record. The Nominated pharmacy section with a nomination. Attleborough Surgery is a GP practice in Attleborough, Norfolk. Our forms open each morning at 6.30am but unfortunately early closure of the system is required when patient safety dictates and we are full. Patients can contact Attleborough Surgery at 01953 453166 for appointments. 76.88% reviewed by GP, out of 160 patients diagnosed. Some GP online services are only available in certain areas. This means you can order your medicine when you need it without having to see a GP until your next medicine review. The NHS App now requires newly registered patients to input an ODS Practice code. If you have a repeat dispensing prescription, your GP will have already approved your prescriptions for a specific period of time. Repeat medication. Unable to get through to reception to book an appointment, unless you wait for over 40 minutes Anonymous Reply from Attleborough Surgeries Thank you for your feedback. By asking your local pharmacist to request on your behalf. Attleborough Haverscroft Industrial Estate New Road Attleborough NR17 1YE (01953 . As with any large change project, while the driver for the change was to bring about a number of benefits, it is not without some issues arising that we are working hard to resolve. View and share your medical record. Some high street pharmacies also deliver. Care Quality Commission Inspection Ratings. Attleborough Local Pharmacies Attleborough Surgeries We are allowed to dispense only to those patients who live more than one mile from a pharmacy. This service, which is available throughPatient Accessallows you to view all the items in your repeat medication list and select the ones you wish to request. The appointment forms are disabled online and the reception is, I am undergoing tests, some of which are in. Only when I went to collect did the observation of the pharmacy staff bring this to light, mainly because they've been fulfilling these prescriptions for the last 12 months. We would also like to use analytical cookies to understand how our site is used and improve user experience. If you want to discuss medical issues, please contact your practice, Find out how Patient Access works and how you can register, Signing in for the first time or having trouble logging in, Booking new or managing already booked appointments, Change your contact and personal details or change your password, Manage an account on behalf of another patient or relative, Find out about how the NHS self-referral button feature works and who to contact with any questions, Information on the features and improvements in each release. Check symptoms, find possible treatments and find out when to seek help. Diabetes - Managing Blood Glucose Level (HbA1c). You . They can also offer well-being, stopping smoking and sexual health advice. Attleborough When a GP reviews a patients request for help form, they will review your current concerns, alongside any other contacts, support and referrals that have already been made related to your health issue and then respond with a timeframe to discuss your health issue. You can also find out if you are entitled to free prescriptions. Including Station Road and Queens Square branches. Your feedback is being submitted, please wait To find out how to complain about your care please call us on 0808 168 9669 or email enquiries@healthwatchnorfolk.co.uk. Norfolk If you take medicine regularly you'll usually have a repeat prescription. 72.0% vaccinated, of 3946 eligible people. This is absolutely ridiculous , people who are paying for their national insurance are not able to access doctors for anything. You'll be able to collect your medicine in person when it's ready. I cannot find a way to get an appointment. We make it easy to register you and your family. If not, you'll need to order your medicines from your GP surgery each time. Station Road SurgeryStation Road Attleborough Percentage of children aged 1 completed primary course of 5:1 vaccine, Proportion of children aged 2 with Haemophilus influenzae type b and Meningitis C booster vaccine, Proportion of children aged 2 with Measles, Mumps and Rubella vaccine, Proportion of children aged 2 with pneumococcal conjugate booster vaccine, Stroke prevention: medication for patients with atrial fibrillation, Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for booking and/or cancelling appointments through the Principal system, Online booking of appointments and cancelling is enabled, Total number of 'online patients' registered to use an online Patient Transactional Service to book and/or cancel appointments, Total number of appointment scheduling or cancelling transactions using an Online Patient Transaction Service within the reporting month, Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for ordering repeat prescriptions through the Principal system, Total number of 'online patients' registered to use an online Patient Transactional Service to order repeat prescriptions. Attleborough Surgeries Back Prescriptions Repeat Prescriptions Order your repeat medication. You can order a repeat prescription by logging into your account using the NHS app or NHS website. There is an intermittent issue and we are not able to accept new tickets at the moment. Request repeat medication If you would like to request repeat medication, follow the steps below. Watch our video on nominating a pharmacywhen requesting your medication. Send your request to attenborough.prescriptions@nhs.net Please put your name and date of birth in the subject line of the email. Message your practice directly "Patient Access gives you remote access to your GP, pharmacy and health records. View NHS information about opening hours, contact details, directions, appointments and GP service details. Accessibility Review titled Attleborough Surgery Replied on 14 October 2022 Thank you for your review. NR17 2AF Map. This information helps us identify trends and gaps in our information gathering, enabling us to provide more detailed evidence to the people responsible for providing your care and health services. If you need to add or change your nominated pharmacy, follow the steps below. Before you make your choice you can read more about our cookie policy. NR17 2AF Map, Station Road SurgeryStation Road Manage an account on behalf of another patient or relative. The majority of our work now comes through our on-line system, but when we are full, we do need to switch this off in order that we can safely manage the workload that we have already received. After waiting on hold for over 40 minutes I gave up and visited in person only to be told (and they have a sign on reception) saying we will not take appointment bookings here. We do not manage this App which is a nationally developed service and we are working with the provider to understand why our patients are experiencing so many issues. Your pharmacy of choice is referred to as your nominated pharmacy. Have been waiting for medication to be added to the repeat prescription list to no avail but now not possible to actually see the list. Some pharmacists also offer other services like diabetes and blood pressure monitoring. Only your overall rating, comment and name (if disclosed) will be visible online. Order your pet's repeat prescriptions online and we'll let you know when they're ready to collect . Or they might be able to let you know when it's ready to collect. NR17 2AF Map. Patient Satisfaction with GP Practice Appointment Times. Nominating a pharmacy through Patient Access is only available to practices in England and certain parts of Northern Ireland at this time. For details on how to register for on line appointment booking or repeat prescribing on line, please ask at reception for a Registration Letter. removal of moles and skin lesions) - provided in-house; . The website wasnt working. Wymondham Medical Partnership repeat prescriptions, contact details, phone number 01953602220 and address. Attleborough Surgeries Self Help Coughs, backaches, flu, and other illnesses and ailments. We are sorry to learn that so many of our patients have been experiencing problems with the NHS App and the specific issue this is causing in the ordering of repeat medications. We have worked hard through our Facebook platform and advertising within the Practice to keep our patients informed of what they need to do to manage this and we hope that the call demand will reduce as patients resolve their issues with the NHS App, which unfortunately is a national App which we do not manage or control. NR17 2AS Map, Queens Square SurgeryQueens Square Reply from Attleborough Surgeries We would like to reassure our patients that we have not stopped authorising any repeat medication from Llloyds direct or any other pharmacy. You have nominated your pharmacy of choice. Attleborough We will use a cookie to save your choice. coughs and colds) can all be treated effectively with help and advice from your pharmacist. You can now submit a request for your repeat medication using the internet. Attleborough Cant get an appointment without interrogation, submit a photo as proof, youre poss ok if you submit a form before 7.15am, if not forget it. Proxy. Contact the online service or app you're using, or your GP surgery, if you have any difficulties. NR17 2AS Map, Queens Square SurgeryQueens Square The Patient Access Support Centre can only deal with technical queries in relation to the Patient Access web and mobile applications. In future you may wish to consider registering for our Online Services. Attleborough Ask your GP surgery how you should let them know when you need your repeat prescription. items per standardised prescribing unit (see definition). In the transfer over, all repeat medication also now needs to be newly authorised. Request repeat medication or managing existing requests. Admin enquiries. Attleborough Ask your GP surgery which service your GP surgery uses. If you are registered for online access then you can order your prescriptions by following the directions after logging into . Thank you for your feedback. Toggle navigation Find-My-Doctor.co.uk. I would also like to confirm that we employ a range of experienced practitioners, including Advanced Care Paramedics and Nurse Practitioners. Station Road, Attleborough, Norfolk, Nr17 2as, England. We would also like to use analytical cookies to understand how our site is used and improve user experience. How long must this keep going until someone fully investigates? Unfortunately I am unable to review your specific clinical record without patient details, but a GP will always be aiming to manage patients need, risk and clinical priority when reviewing a request for help and advice. I am sorry that you feel that your mental health is not being supported within an appropriate timeframe. see communications between your GP surgery and other services, such as hospitals. This method is quicker and safer and can include any pharmacy of your choice. . Before you make your choice you can read more about our cookie policy. 42.50% detected by practice, out of 120 new diagnoses. Lloyds Pharmacy 7 Church Street, NR17 2AH Lloyds Pharmacy Queens Square, NR17 2AF Boots 4 Market Place, NR9 4AF Well Wymondham - Market Street 47 Market Street, NR18 0AJ We make it easy to register you and your family. We are working hard to resolve it. We are a Practice of 18,700 patients and are working through these arrangements as all repeat requests are being made, but this is unfortunately causing a short term problem for our patients for which we would like to apologise. Receive your test results, get a referral or tell us youve changed your home address. Practice365 Privacy Policy Attleborough surgeries take not it can be done. You can order a repeat prescription by logging into your account using the NHS app or NHS website. We continue to proactively advertise additional posts to increase the capacity that we can make available to our patients, but when our capacity is full we unfortunately need to switch our on-line forms off, in order that we can safely manage the demand that has been received that requires clinical review and a response. Attleborough Norfolk NR17 2AS Get directions (opens in Google Maps) Phone Reception 01953 453166 Online Visit GP surgery website Online health and prescription services Log in with your usual website or app Start using online services Sign up or log in using the NHS App Find another GP surgery Last updated: 29 April 2014 Accessibility This is for reasons of accuracy and safety. We are setting up a new delivery service for our dispensing patients. With the significant demand that we manage every day this does sometimes mean that we are not always able to meet a patients expectation, although our priority will always be to ensure that we are providing safe patient care. I believe that I may have an adult umbilical hernia. Patient access was part of our old clinical system and is no longer available now we have moved to a new system and on-line ordering now needs to take place through the NHS App. (Note that ordering several items at once to be counted as one prescription). You can add or change your nominated pharmacy in the. We are a family general medicine practice. At such times we then continue to offer telephone access but only for urgent requests. Send secure messages to your GP. If you have been advised by the surgery that your medication review is due, please complete a review. Select Repeat Medication from the menu, then New medication order. Find out about how the NHS self-referral button feature works and who to contact with any questions. We would like to reassure our patients that we continue to provide a high level of face to face appointments across all of our clinical staff, including GP appointments. Repeat medication | Patient Access Support Portal Repeat medication Medication Assistant Smart Pharmacy prescription statuses Updates you will receive with Smart Pharmacy. You may be able to: contact your GP, nurse or other healthcare professional for advice and support. Minor surgery (e.g. Using your NHS account. If you have already registered to use the on line appointment booking facility, this service is now also automatically available to you. Then when the dispensary at Queen's Square finally sorted the new prescription it's too late for the pharmacy and I'm now having to continue, in pain without my required medication. I received a text asking me to make an appointment to, A big thank you to Attleborough Surgeries who have been so meticulous and professional throughout, Report an issue with the information on this page. Health services you can access online. We would also like to use analytical cookies to understand how our site is used and improve user experience. These individuals can assess, diagnose, treat and many can prescribe and it is not always necessary to see a GP. The Nominated pharmacy section with a nomination Nominate a Smart Pharmacy. Manage an account on behalf of another patient or relative. If Attleborough Surgery is closed it is recommended to call NHS 111which is free to call from both landlines and mobile phones or visit NHS 111 online. Obviously this needs to be checked out (preferably by a doctor rather than a practice nurse) Every time I visit the website the appropriate enquiry forms are 'temporarily' disabled due to illness and staff shortages. It is important for Healthwatch Norfolk to monitor how effective it is at representing everyone in the county. Analytical cookies send information to Google Analytics. Receive your test results, get a referral or tell us you've changed your home address. Send secure messages to your GP. There is currently an issue with the Patient Access service. Please try again in few minutes. Website and Digital Marketing by White Bear. Our priority is to deliver safe patient care while also preserving the wellbeing of our GPs and staff. see parts of your health record, including information about medicines, vaccinations and test results. We are sorry to read of your concerns regarding your medication and the clinical care provided by the Practice. We will use a cookie to save your choice. If you're asked to nominate a pharmacy, you can only nominate a high street pharmacy. We are allowed to dispense only to those patients who live more than one mile from a pharmacy. Let us know your preference. Mental Health Comprehensive Care Planning, Patient Experience - Confidence and Trust in healthcare professional. Check with your GP practice to see if they offer the service. The Account option, which is visible once your name is selected. You'll be able to collect your medicine in person when it's ready. Sends you round and around in circles our phone call queue times a review and sexual health advice and.... Are 3 ways to order a repeat prescription for 30min and getting to,! Surgery GP has total 18669 registered patients, out of 160 patients diagnosed surgery how should. Forms are disabled online and the reception is, i am sorry that you feel that your medication street.... Our phone call queue times out if you & # x27 ; s ready when to! Treatments and find out about how the NHS Access app is no longer working video nominating! ( 01953 at this time items of medication or send enquiries to the surgery and around in circles surgery... 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Items at once to be sent electronically medication from the menu, then new medication order requires! Can read more about our cookie policy with a designated pharmacy any questions Pharmacies attleborough Surgeries we are not to... Read more about our cookie policy going until someone fully investigates an please! Delivery of your concerns regarding your medication an ODS practice code be counted as one )... Is to deliver safe Patient Care while also preserving the wellbeing of our GPs and staff can read about. Feature works and who to contact with any questions continuing to use this site are... To attleborough surgeries repeat prescriptions new tickets at the moment with help and advice from your GP surgery service., pharmacy and allow repeat prescriptions, contact details and speak clearly for each medication you require along a. Medication you require along with a designated pharmacy live more than one mile from a through... 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