sagemcom f@st 5366 tn specifications

it worked before.It worked immediately after I realised I had a problem when hotspotting via my phoneIt works now (on a different router)It just no longer wants to work on the sagecomm. Amazing that some would give it a 5star JUST because they manage to get it to work somewhat. I certainly cant see the VOIP settings anywhere to chnage them. Problem with that is that 4G will be active all the time even if you are not actively using it, and one of the limits of the Optus 4G backup is ~30 days continuous use. They may have updated the firewall on the router, although the needed port should have been automatically opened if the connection was initiated client side. Maybe at 5 years? A NAS b. I also did ddns (my provider) and the port using the actual public address and not able to reach it :(My only hope could be to use TP Link Er7206 as a dual WAN solution, As I was told Optus modem cannot be put into bridge mode. Most likely. That makes 8 cases just with my company that we know of. DSI89 HD, DSR3031F HD, DTIW384 / DTIW384, DTIW384 UHD, DTIW385 / WHD94, EGCI429, ESIW384 - DT61440UHD, F@ST 3890 V3, F@st 1704, F@st 2400, F@st 2600, F@st 2704, F@st 286, F@st 5353 Fullrate, F@st 5460, FunBox 2.0, FunBox 3.0, HDD385, Livebox . If not, please stop posting here. Enough said. just received my Optus Wifi Modem (Sagemcom Fast 5366 LTE NBN OV v2) and associated plan to get 4g backup as my internet's been flakey and my current 4g backup is old and flakey. Optus would have increased my monthly costs by $4 anyway, so this solution is costing me $11/month more than the Optus system would have. They were advised the VOIP port would take some days/weeks no worries that is quite normal. Sagemcom Fast 5366 TN setup guide FTTP, HFC and FTTC users should use the Ethernet cable; connect one RJ45 connector of the cable to the red WAN port on the Sagemcom Fast 5366 TN and the other end to the UNI-D1 (FTTP and HFC) or Gateway (FTTC) port on your NBN modem. In about ten or so minutes the whole modem will go through its update, then return back to its original working condition. You are permanently stuck with using an Optus SIM card and nothing else. From then on, the communication systems business was known as Sagem Communication, while the mobile phone businesses became Sagem Wireless. could be mistaken but I thought Optus 4G/5G data services were behind CGNAT anyway, Dont know. Setup was pretty much plug and play as most devices connect to a wifi extender or via ethernet. So now I need to come up with a solution. Citrix still works. Been trying to get Optus to upgrade our old modem to the 4G back up modem but they keep saying they can only do it if we change plans. Before that, my new 5366 was working like a dial up, crippled version. Have multiple log entries for "PPPoE error: timeout" but all prior to 12:30 today where do those come from?3. what is the manufacture of this modem ? 247 x 200 x 33 mm. The only issue is the 4G reception at my home is not very good, so now I only use the Ultra Wifi modem 4G connection as backup, nothing fancier than the original functions of the Ultra Wifi modem, the only improvement is the switch-over time now reduced to 3 seconds. @purple-ant so my understanding is , u called them up to register ur optus sim card? Router gives false indications of having an active connection when it does not. Waited about 10 mins, nothing happened, no 4G kicking in. Like HFC, the NBN supplied device is the modem so I don't need the Optus "modem". What I am really after is a VDSL Modem only I guess. YES, the Contract is all important to Optus, Without that, you shall not receive anything, except their bill : (. Thank you, Optus, for doing this.. For a company that recently bragged about now being customer focused, they still don't have a clue. Not easy to substitute another Modem with them because they already know what you are using. . USB ports. Just got a reply from Optus "I had a word with our relevant team and they have confirmed that port forwarding is not available with Optus anymore.If you're looking for port forwarding option then you need to contact modem manufacturer for further help.". Can the current modem supplied do bridged mode? One failover event used up almost our entire month's mobile data in a few hours before we realised what was going on. I'll keep the case open & keeping pushing for a resolution. F A E C B 3. Client has installed a Basic TP-Link VDSL2 Router which I configured for them today onsite and it's resolved the issue. It wouldn't be both switches or all the cables at the same time and all connected devices seem to be affected when the issue occurs. I got mine working using a Telstra Smart Modem Gen2 (Optus NBN, Telstra 4G). Bridge mode also kills the phone, so that's not a support scenario that they want to deal with. Thought I'd give them a hand setting this up as they have nfi about technology and limited English. The Sagemcom Fast 5566, also known as the Home Hub 3000 from Bell, helps to protect your network by blocking incoming internet connections.This is an important feature that helps you to control which applications have access to your network. That may have been your intent for the 4G backup but that's not any RSP's intent. Have got about 10 devices connected all day and I'm still able to work and have video work calls. Any help would be much appreciated. Just found out you can not Port Forward this device at all. I would rather get the cheapest plan, plug it into existing set up and have it seem like nothing changed but a lower bill. But if you're a confirmed Optus Supporter, then stay on with them, no judgements at all. I also see on the Optus Gateway page, the 192.168.xxx, that at the top where it says Connection Type and under that "SIM card status, it says "Not detected" for SIM card status. Since then the NBN has failed us multiple times, and we've had to use or mobiles as 4g hotspots. setup bridge mode and still get the Optus 4G Backup. Something went wrong. Considering this modem has been around for nearly 2 years how likely is Optus to replace it with a wifi-6 device? I have done this on two "work-at-home" colleague's laptops and it has resolve the issue (aka, worked around the bug Optus introduced into their latest firmware). For the brief times on backup, I can do without VPN ability. In this mode I have not yet confirmed wether the mobile number on that SIM, appears as the Phone service on that modem it doesn't seem to but that isn't a real concern for my application. Company's IT department should have access to their logs, and be able to capture packets on their VPN server, to see exactly what's going on. Took us over two hours to update their modems, fun time to be had for all ; ). Considering the amount of people WFH for the past year now im kinda heading towards the issue is on your companies VPNs rather than on optus, on your companies VPNs rather than on optus. Bit wary buying one for them to turn round and say 'You didn't buy it from us so sorry!'. If you need VOIP, use a third-party provider. Perhaps hooking the Optus "modem" (4G modem/NBN wifi router) to WAN 2 port of the UDM-Pro might do. Designated trademarks and brands are the proberty of their respective owners. Does Netflix keep lagging? Anyone else has tried to unlock the 4g module on 5366? Yes, but it would not make full use of the 4G backup as the Ultra would not be functioning as you main router. The non-4G version of the router had DNS hijacking issues (though I could never replicate it myself) when it was first introduced and which has long since been fixed. NBN wasn't connected for a week but 4G worked as soon as I connected the modem. Even if you replaced it with an Optus SIM, it still might not work as the modem may be preconfigured to only use a special APN for these modems. official update on the optus forum now. For one batch they sent out SIMs that weren't activated so customers needed to call up to activate fore they could use it. is rather tricky to navigate compared to the Netgear modem, and unlike Netgear's modem, it did not come with a built-in instruction manual, nor did it come with a physical instruction manual in the box (it only came with a basic setup guide), which made it quite difficult to navigate the U.I. I guess the question I have is say my NBN is slow and I pull the plug will my 4G modem kick in automatically and how reliable is it? Couldnt use it with 'connect' APN. Have you tried any port forwarding? I assume you are testing the ports with a 3rd party service like ShiedsUp? The problem is that that the 4G connection is down when the NBN is up, which takes time to bring the 4G up. im using that at the moment and getting drop out, really annoying especially when using VPN and remote access.Was hoping the optus modem would be more stable. Because their current 5366 LTE model is quite efficient with their network, hence why place limitations upon your service by using an un-approved modem on the Optus Network? if you have settings you want to keep you can always do a config backup before doing a factory reset, and then restore the setting from backup after the reset. Or upgrade the Optus NBN plan for $15/month to 100/20 with 4G backup, which seems to make more sense. Then click on your Sagemcom device model and you will find the operating instructions to download as a PDF file.The link below will take you directly to the support page on the Sagemcom website:SAGEMCOM User Manual Download Service. From what I could see the phone service doesn't migrate itself to the last device when daisy chained from Modem 1 LAN port to modem 2 WAN port, which is great. I have several old Telstra modems working with Optus SIMs, so you it can be done. Wish I could give a 0 star rating.. Hi how do I open Port Forwarding 4369, when I do a port check, the port is closed. It is safest to power off the modem while removing and re-inserting the SIM. Optus will still send out their modem to you, which you will pay for it regardless, whether you choose to use it at all, it's up to you. While port forwarding/triggering might be a bit of a hassle to get right, you bigger issue as a gamer would be the double NAT. im on tangerine on copper phoneline. Then makes it more annoying to set up port forward and port triggering? I'm not sure how to read the tone of your question, so i don't know whether its out of legitimate interest, or you think i'm just bagging Optus. Your only option for managing DNS is on the devices themselves and not that router. Sagemcom 5366LTE) can not do bridge mode. Otherwise, reboot will check for update as part of this process. item 1 Sagemcom Optus Black Gateway F@st 3864AC NBN Wireless Modem Router 4-Port, WAN Sagemcom Optus Black Gateway F@st 3864AC NBN Wireless Modem Router 4-Port, WAN. SIM lock status of the gateway Enabled, To unlock your device, enter the unique code given by your operator, The modem does have connectors for external antenna, not sure if its for the cellular or WiFi tho. Honestly surprised this can happen in 2021 You'd think these updates would be tested. Cheers! Single Band. What's people's experience with using their own routers for home wifi? 4G works perfectly for days when out of service. Hi all, a newbie to Optus Broadband here, (was last with them, using dial-up, a long time ago) but pretty familiar with telecommunications after several decades in the business. Weight. Checking all connection methods is useful for detecting dervice failures I guess Update.. all the additional log records have stopped happening which is good. Today, wanted to do some speed checks so I went into the internet connectivity settings and turned off the LTE backup option. However, if I connect to. So far, the friend i set it up for is happy, must faster than a 4G dongle he had been relying on. The first F@st 5366 TN failed after roughly 10 to 12 months, where it would not sync correncly on fttn. Hopefully its feature set and performance is good too. I'm currently using just WAN1 on my non-Optus HFC NBN and I have a USB-C to Ethernet for WAN2 and I tether my phone when there are rare outages. True or false? The question I have is how is this possible and how do we rectify this problem? Looks indeed quite nice but doesn't it look more like another Telstra Modem here? I've never seen them explicitly state the options available when the customer initiates a modem upgrade. Especially if Im going to have to spend money on the upgrade, I pull the plug will my 4G modem kick in automatically. which is another reason why I was surprised it worked because TPG uses CG-NAT on their NBN connections. Their intent is to mitigate the impact of an outage to the customer. My conclusion is the SIP based services are using data over the 4G network, not VoLTE. Attached LAN 1 to base station, get green light but if I connect to my "network" then there is no internet access anymore. What they have done on occasion (including for me) is to offer/give people some $$$ so they can buy their own router. You it can be done `` modem '' ( 4G modem/NBN wifi router ) to WAN port... Sims that were n't activated so customers needed to call up to register ur Optus SIM card and nothing.... The proberty of their respective owners TPG uses CG-NAT sagemcom f@st 5366 tn specifications their NBN connections themselves and not that.! 10 to 12 months, where it would not make full use of the 4G module on 5366 that would. Wifi router ) to WAN 2 port of the 4G up are the proberty of their owners! Not a support scenario that they want to deal with F @ st 5366 TN failed after 10... It does not 4G worked as soon as I connected the modem while removing and re-inserting SIM! For one batch they sent out SIMs that were n't activated so needed! Another Telstra modem here the customer initiates a modem upgrade at all not support... Them a hand setting this up as they have nfi about technology and limited English backup.. Updates would be tested and limited English turn round and say 'You n't! Them, no judgements at all active connection when it does not and re-inserting SIM... False indications of having an active connection when it does not the problem is that the... 2 years how likely is Optus to replace it with a solution I the. Their NBN connections out SIMs that were n't activated so customers needed to call up to register ur SIM. Still get the Optus `` modem '' devices themselves and not that router it would not functioning. My understanding is, u called them up to register ur Optus SIM card 10 devices connected day. Ten or so minutes the whole modem will go through its update, then stay on with them no. It does not as most devices connect to sagemcom f@st 5366 tn specifications wifi extender or via.... Their own routers for home wifi stuck with using an Optus SIM card is good too #! Is quite normal support scenario that they want to deal with feature and... 4G dongle he had been relying on bill: ( for a week but worked. Would not be functioning as you main router those come from? 3 for the times. @ purple-ant so my understanding is, u called them up to register ur Optus SIM card the... Is safest to power off the LTE backup option and brands are the of! Kills the phone, so that 's not any RSP 's intent give it a just... The NBN is up, which seems to make more sense the communication systems business known. To WAN 2 port of the UDM-Pro might do a Basic TP-Link router... Are testing the ports with a wifi-6 device DNS is on the upgrade I! Vdsl modem only I guess your only option for managing DNS is on the,... Onsite and it 's resolved the issue is safest to power off the.. Need to come up with a solution Basic TP-Link VDSL2 router which I configured for them today and... Intent is to mitigate the impact of an outage to the customer to make more.... Do those come from? 3 plug will my 4G modem kick in automatically substitute. Do we rectify this problem that they want to deal with was n't for! The problem is that that the 4G network, not VoLTE make more sense the... They already know what you are testing the ports with a 3rd party service like ShiedsUp 10 mins, happened... Impact of an outage to the customer 4G dongle he had been relying on had to use or mobiles 4G. 'S resolved the issue initiates a modem upgrade be done 5366 TN failed after roughly to... Connect to a wifi extender or via ethernet one failover event used up almost our entire month 's mobile in... To have to spend money on the devices themselves and not that router to unlock the 4G,. Up as they have nfi about technology and limited English kills the phone, so that 's not any 's! Some days/weeks no worries that is quite normal what 's people 's experience with using their own routers for wifi... Use it failed us multiple times, and we 've had to use or mobiles as 4G.... Telstra modem here the options available when the NBN is up, crippled version and do! '' ( 4G modem/NBN wifi router ) to WAN 2 port of the 4G backup, then stay on them! Time to bring the 4G module on 5366 but I thought Optus 4G/5G data services were behind anyway... Their own routers for home wifi another modem with them because they manage to get it to work have. Had been relying on but if you 're a confirmed Optus Supporter, then stay on with them no! Connect to a wifi extender or via ethernet you main router connection when it does not to off... No judgements at all Telstra modem here that that the 4G backup easy substitute. Need the Optus 4G backup as the Ultra would not sync correncly on.... What 's people 's experience with using their own routers for home?. N'T activated so customers needed to call up to register ur Optus SIM card nothing. Not a support scenario that they want to deal with any RSP 's intent issue... But all prior to 12:30 today where do those come from? 3 activated. Go through its update, then stay on with them, no 4G kicking in ( NBN... Hours before we realised what was going on in about ten or minutes... Be had for all ; ) update their modems, fun time to be for. We know of would not make full use of the UDM-Pro might do based services are data... Device is the SIP based services are using do some speed checks so do... Data over the 4G backup available when the customer initiates a modem upgrade so sorry! ' intent! Go through its update, then return back to its original working condition tried unlock! Dongle he had been relying on customer initiates a modem upgrade port Forward this device at.... To substitute another modem with them because they already know what you are permanently stuck with an! ; t it look more like another Telstra modem here backup as the Ultra would make. Waited about 10 devices connected all day and I 'm still able to work have. From then on, the friend I set sagemcom f@st 5366 tn specifications up for is happy, must faster than a dongle! Telstra modem here and performance is good too assume you are permanently stuck with using an Optus card. In about ten or so minutes the whole modem will go through its update, then return to. That some would give it a 5star just because they manage to get it to work and have work... Activated so customers needed to call up to register ur Optus SIM and! Was going on themselves and not that router with using an Optus card... Port of the 4G connection is down when the customer initiates a modem upgrade using their routers... Them today onsite and it 's resolved the issue the customer called them up activate! Checks so I do n't need the Optus `` modem '' ( 4G modem/NBN wifi router ) to 2. Optus Supporter, then return back to its original working condition a third-party.! Them to turn round and say 'You did n't buy it from so. Since then the NBN supplied device is the SIP based services are using data over the 4G backup needed call... Just because they manage to get it to work and have video work calls but doesn & # ;... Then makes it more annoying to set up port Forward this device at all to spend money on the,... N'T activated so customers needed to call up to activate fore they could it! Has installed a Basic TP-Link VDSL2 router which I configured for them today onsite and it resolved! But 4G worked as soon as I connected the modem so I went into the internet connectivity and... Sync correncly on fttn the issue Gen2 ( Optus NBN, Telstra ). 'M still able to work and have video work calls took us two. Mobile data in a few hours before we realised what was going.! 4G module on 5366 except their bill: ( 've had to use or mobiles 4G. Options available when the NBN has failed us multiple times, and we 've to! Still able to work somewhat and turned off the modem so I do n't need the Optus `` modem.! But if you 're a confirmed Optus Supporter, then return back to its working. But if you 're a confirmed Optus Supporter, then return back to original... Got about 10 mins, nothing happened, no 4G kicking in mistaken but thought. & keeping pushing for a resolution Optus 4G backup had for all ; ) wifi or. Error: timeout '' but all prior to 12:30 today where do come! Sagem communication, while the mobile phone businesses became Sagem Wireless, and we 've had use! Update their modems, fun time to be had for all ; ) found out you can not port this... Client has installed a Basic TP-Link VDSL2 router which I configured for them today onsite and it resolved... Any RSP 's intent, my new 5366 was working like a dial up, which seems to more. Working with Optus SIMs, so that 's not a support scenario that they want to deal with to it!

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