gas station manager duties and responsibilities

Gas station attendant job responsibilities and duties: There are many duties that a gas station attendant must get on during his daily job, first of all, is be in charge of the store of the gas station, guide the customers on the products available in the store, provide them information regarding the prices, scanning and packing them for the . Manage employee recruiting and training activities to ensure that all workers are appropriately educated in their job tasks. Practice Activity Your task: 1. Managed day-to-day operations of Garage and Gas Station forecourt which included but was not limited to cash handling and deposits, Inventoried stock and requisitioned new stock from suppliers, Monitored and controlled internal / external safety issues of gas station, Maintained and operated point of sale equipment; adjusted fuel prices via dedicated control unit, Assisted Technical Support Teams with gas station equipment issues. This competitive industry not, Top resume samples for Gas Station Managers emphasize leadership, time management, analytical thinking, problem solving skills, sales orientation, and customer service skills. A gas station manager should be conversant with the items they offer to give outstanding customer service. With the utilization of this kiosk, associates get access to up-to-date info on their job duties, paychecks, benefits, and . Perform sales floor work, such as greeting or assisting customers. Gas Station Manager. The shift leader's responsibilities include creating a shift schedule, dealing with no-shows, delegating tasks, handling cash up, and reporting any issues to the manager. Many gas stations in the 21st century sell high volumes of merchandise, including snacks, ready-to-eat meals, beverages and cigarettes. Develop and implement marketing strategies. Managers may also build sales by offering superior service such as being friendly and willing to help people find what they need to customers, which leads to repeat business. They must determine stock needs, interact positively with vendors and customers, monitor receiving goods, maintain inventory and minimize waste and pilferage. Starting wage is $16.50-20.00/hr, depending on experience. Other duties include creating the employees' schedule, training new employees, supervising daily activities and, A gas station attendant must have a good pleasing personality because it is his or her job to greet customers with friendly atmosphere so as to entice them to come back. Supervise employees activities on operating the fuel pumps and ensure the safety of their operations. This involves being kind, courteous, and helpful at all times. Plan the Roys Station budget and authorize expenses according to this budget. Roys Station is also a popular stop for tourists traveling down I-75 on their way to destinations such as Orlando, Palm Beach and Miami. ONIT Development Inc. Grand Bend, ON. Manager, Total Filling Station, New York. If the customer is unable to pump the gasoline or the customer prefers not to pump the gasoline, it is. Fuel station managers assume responsibility for activities and staff in a fuel station. Adhere to standards of hygiene and safety established by respective authorities. Ordering lubricant and other supplies for repair shops, Ordered stock for sale in station convenient stores, Managed revenue and multiple bank accounts, Liaised with Shell corporate headquarters nationwide, Interviewed and hired all gas station personnel, Managed payroll, daily books, invoices and receipts, Maintained inventory, ordered gas and products for store as needed, Interacted with customers on a daily basis in a full-service gas station capacity. Hire employees, train new hires and fire employees who do not meet requirements. Use market research to capitalize on consumer trends, predict projected sales volume for new items, and establish competitive pricing for Western Gainesville, FL. Duties ~General cleaning ~Closing (or opening) of the store ~Stocking shelves as needed ~Customer service, as well as tending to lottery and gas sales ~Reliability for shifts . Ensure rules, directives and methods are conveyed to all station personnel. Develop and implement plans, policies and programs to attain anticipated company needs in areas of functional responsibility. Some gas station managers are given a commission for certain sales. They should be able to welcome clients and answer inquiries regarding the items supplied at the gas station. . Gas Station Cashier Duties and Responsibilities In order to ensure the smooth operation of a gas station, a Gas Station Cashier performs many different tasks. The range of pay for gas station managers is $9 - $16 with an average of $13/hour. Service automobiles, buses, trucks, boats, and other automotive or marine vehicles with fuel, lubricants, and accessories. Have large credit companies like American Airlines, American eagle, UPS, FedEx, DHL. Coordinate the supply of gasoline to the station and purchase more supplies if required. Not exactly what you are looking for? Strike a balance between resume keywords and overall meaning to make sure that even a General HR going through your Gas Station Manager resume will be able to extract relevant information. The Gas Station Manager oversees the daily operation of the Gas Station and includes performing the following duties personally or through subordinate staff. Create and implement marketing plans for high-margin products, locally manufactured souvenirs, things prioritized by distributors, and other high-priority commodities. Business Administration, Finance & Business Management. They are responsible for overseeing day-to-day operations, scheduling, keeping . Are you searching for a gas station manager job description? Account for all customers, communicate results to owner, and take appropriate actions when appropriate 3. With this many gas stations competing for business, a gas station manager is responsible for making a station stand out from the rest by carrying out specific duties to keep it running as smoothly as possible. The gas station clerk must keep an eye out . Implement and monitor company activities in compliance with legal contracting and purchasing legislations. Repair and maintaining machines and pumps. You can use this gas station manager job description to help you create a job description for the next gas station manager job opening you have or to help you more clearly define the role of an existing manager. Must have high school diploma or equivalent. Balanced cash drawers and the store's daily register. Manage 3 full time assistant manager and 6 part time employees, oversee employee performance, mentor employees to improve performance over time, identify potential for supervisor and manager roles in employees. Make decisions on all products sold and services offered with the goal of maximizing station revenue. Utilize entire superior communication skills with purpose to motivate staff as well as develop effective working relations with executives, peers and clients. As a gas station manager, you may need to contact staff, customers, and suppliers over the phone or in person. Completing and submitting daily paperwork. Communicate with suppliers about price changes to prepare for future expenditures. There is a lot that goes into managing a gas station and keeping a high quality business. Processed all payments on purchases, gas and other products, whether cash or credit. Apply for the Job in Gas Station Deli Manager at Rathdrum, ID. Easy Apply 8d Develop business strategies to raise our customers' pool, expand store traffic and optimize profitability. Gas station managers also feature their lowest gas prices on signs. Increase possible sales volumes and avoid losses through cross-selling, upselling orpromotion of additional services. Set sales goals and objectives to be reached by a sales team within a period of time such as the target amount of sales made and new customers found. Conduct personnel performance appraisals to assess 2.4 FLASH MARKET Store Manager Youngsville, NC $14.00 Per Hour (Employer est.) Decide personnel needs for the station and determine if seasonal recruits will be necessary at any time throughout the year. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Order Processor Job Description, Skills, and Salary, Relationship Banker Job Description, Skills, and Salary, React Developer Job Description, Skills, and Salary, Career AdvisorJob Description, Skills, and Salary. Oversaw day to day operation of a gas station & convenient store. Ordering fuel and gas for all three stations. Ensure that security protocols, such as maintaining small amounts of cash on premises, are followed at all times. Gas Station Manager. Ensure that employee behavior standards are fulfilled at all times and enforce the companys disciplinary policy with documented warnings and terminations. Energetic and enthusiastic with great interpersonal and communication skills to inspire workers successfully towards reaching high customer service standards and sales objectives. Posted: February 15, 2023. Maintained daily financial reports and deposits. Are you independent and creative? Because gas stations dont follow a 9 to 5 schedule, you need a flexible approach to work and the ability to cope with being on call at all hours in the case of an emergency. A gas attendant is responsible for pumping gasoline. Duties and Responsibilities: Process customer invoices daily. They guarantee that their business has enough products to fulfill consumer demand and keep an acceptable amount for personnel to utilize. Selling older, perishable items first minimizes waste and reduces inventory costs. Participate in cross functional team meetings and events to enhance quality in services. Most gas station managers have merchandising responsibilities. Winn-Dixie. These professionals also hire and train employees on running cash registers,. Creating and executing marketing strategies for high-margin items, locally created souvenirs, items prioritized by distributors and other high priority merchandise. Ensure that security standards, such as retaining minimal quantities of currency on site, are followed at all times. Ordered products and supplies for the store every week. Submit fuel orders in time; make sure fuel is delivered before reserves are depleted. Oversee, plan and manage operations of Roy's Station. Provided limited maintenance for pumps, etc. Organization: The organization can keep track of many activities and obligations. Ensure safety procedures and programs are executed and maintained. Problem Solving: Problem-solving is the capacity to detect and address challenges. Responsibilities. They must determine stock needs, interact positively with vendors and customers, monitor receiving goods, maintain inventory and minimize waste and pilferage. 4.7. 2) Clean parking areas, offices, restrooms, and equipment, and remove trash. Submit bi-weekly payroll info (time cards, payroll changes, new hires, and terminations). Complete a high school diploma or equivalent: A high school diploma or equivalent is the minimum education requirement for gas station attendants. ESSENTIAL DUTIES AND RESPONSIBILITIES (and other duties as assigned) Report new hires to the state government within the required timeframe. Reporting to the Operations Manager, the Staff Accountant Level will provide entry-level administrative and financial support services. Employers can also use it to sieve out job seekers when choosing candidates for interviews. The following are some of the responsibilities that a cashier may have at a gas station: Handling customer questions and concerns Gas station cashiers typically work with and provide services to different customers daily. You also apply problem-solving abilities when workers have problems that necessitate mediation. Determine staffing requirements for the station and determine whether seasonal hires will be required at any point during the year. It concerns employees' rights at work which are binding by the work contract. Utilize entire superior communication skills with purpose to motivate staff as well as develop effective working relations with executives, peers and clients. A gas station manager typically has a wide range of responsibilities, which can include: Maintaining a clean and safe working environment by following safety procedures and protocols Ordering and maintaining inventory levels of all products sold . Evaluate customer's comments in order to find out whether customers feel satisfied or dissatisfied with the product or service. Do you enjoy building rapport and creating relationships with your team as well as your guest? Must have managerial experience (gas station management experience preferred). Rendered services to customers by informing and giving directors to travelers. She holds a B.A. Gas station managers are responsible for maintaining fuel and merchandise inventories. Prepared checks itemizing total costs for inventory and monthly bank reconciliation. Apply methods used for setting product value taking into consideration market conditions, competitor actions, input costs, and others. Find out more here.Accept cookies. Direct as well as train management staff for sound human relations plus operational skills. Entry-level occupations start at $44,850 per year, while most experienced professionals earn up to $70,317 per year.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'nigcareers_com-narrow-sky-2','ezslot_16',171,'0','0'])};__ez_fad_position('div-gpt-ad-nigcareers_com-narrow-sky-2-0'); The average gas station managers income in Canada is $38,513 per year or $19.75 per hour. Customer service skills are vital because they may help you create connections with your clients and encourage them to return to your gas station. Gas station managers are responsible for the day-to-day operations of the gas station, thus they must manage customer service concerns, settle disagreements, and make rapid judgments. Station manager provides leadership, management, technical and professional direction to an on island workforce through managers and supervisors responsible for Operations & Maintenance (O&M) functions in the areas of airfield operations, base support services, including housing, dining and . Managed the back office, generated and dispatched daily reports to the head office. Executed inventory and stocking of goods and merchandise inside the store. Out-of-stock products can cost gas stations hundreds of dollars in lost sales. Review evaluation of costs, activities, operations and anticipate data to identify progress toward established business development objectives and goals. They also check customers' IDs for all beer, wine or liquor purchases. Enforce all corporate, local, and state policies and procedures, Ensure that each customer receives outstanding service, Track inventory, sales, and other items to customers, Ensure appropriate merchandise stock levels, merchandise presentation, signage in all departments; ensure selling floor is adequately stocked, Process invoices, mark-ups, mark-downs and price, and gas audits, Supervised a group consisting of eleven employees, Calculated and monitored inventory levels. Get a quick view of the requirements as well as details about, Address: No. At the direction of the Administration Manager perform interaction with patients and staff in making Now they oversee fuel and mini mart operations and all the electronic trappings that accompany them. Conduct interviews, hire and train the new candidates and existing staff. Attitude that puts customers at the centre of the business in all cases. and selling advertising contracts to clients. Review films from card locks on weekly basis to insure no theft was taking place. Outgoing? Answer customers' questions about merchandise and advise customers on merchandise selection. Order and maintain inventory levels of all goods offered at the station, including gasoline, food, drinks, tobacco products, automotive supplies, and other things. Below is a general job description: Gas station managers ensure that their stations are running smoothly and efficiently and motorists are receiving fuel without issue. Management Duties. In charge of inventory, order merchandise which includes, cafeteria, Gas, repair shop and Inspection center. Insure all fuel stations met Shell brand standards and compliance specifications. Gas station managers may also be responsible for recruiting and training new staff or assisting existing employees progress within the organization. Responsible for hiring & firing of employees. Sending an employee home on a slow day is an example of saving on labor expenses. Ensure freight being expedited safely plus timely manner. Languages that will likely be required are English and Spanish, as customers, employees and vendors often speak both. Consequently, they usually wait on customers who make gas or food purchases. Take samples of gases and conduct chemical tests to determine gas quality and sulfur or moisture content, or send samples to laboratories for analysis. All rights reserved. The owner should also be able to perform all of these duties during times when the gas station is short-staffed. new. Rendered services to customers by informing and giving directors to travelers. Cleans gas spills using neutralizing agent and/or absorbing cloth; disposes of material properly. Typically a gas station attendant does the following duties on a day to day basis: Greets customers and provides excellent customer service. Cashier Responsibilities: Welcoming customers, answering their questions, helping them locate items, and providing advice or recommendations. A typical day for a Gas Compressor and Gas Pumping Station Operator will also include: Read gas meters, and maintain records of the amounts of gas received and dispensed from holders. . Handled customer complaints resolve the issues immediately. The duty is to keep the area around the gas pumps clean and organized. Bill and collect payments from customers for services rendered. This guarantees that you know how to react if an emergency arises on your property. Store Operations Here's how store operations is used on gas station manager resumes: Maintained consistent correspondence with all levels of management through email, conference calls and face-to-face interaction concerning store operations and management. Review and analyze station P&L performance plus setup short term goals to address budgetary shortfalls if any. Formal education is not mandatory for this role and employers select resumes demonstrating aptitude for the job, previous working experience in a gas station and leadership skills. Ensure that sale prices and promotions are passed through the register as they should. Effective managers also check product sales and monitor stock levels to make sure they have plenty of each item. Hire, recruit and train service station staff. Test materials, solutions, or samples. Manage employees and subordinates, working in a team or individually, to maximise their performance and contribution. Supervised three member staff, with duties that included: disciplinary actions, budgeting, special requests, trained new cashiers to perform cashier's job and program scheduling. Create payroll reports (new hires, all employee hours tracked, adjustments to payroll, terminations) (new hires, all employee hours logged, changes to payroll, terminations). Greet and receive customers and guests in a courteous manner. Roys Station is an independently owned gas station located in Gainesville Florida and has been in operation since 1978. How Much Salary Does an Assistant Manager Make at a Convenience Store? Delegate tasks to restaurant staff and supervise their performance. Stocks shelves and coolers. Hire new employees by scoping the job role, advertising, performing interviews and selecting staff in line with company policy and legislation. Easy Apply A gas station manager job description is simply a list of duties and responsibilities of a gas station manager in an organization. Basic Math Skills: The ability to develop and successfully follow a budget and make payroll. You may need to select whether or not to take a given sort of payment, how much gasoline to pump into a customers car, and what types of promotions you should run at your site. Have solid communication skills: Gas station managers need to be able to converse successfully with clients. And partake in the success of the station with performance based incentivization program. 11. Some attendants place stock orders, check stock when it arrives, and put individual items in a bin. Directs traffic. Ensure to maximize profitability by superior client service, effectual and prompt communications as well as follow-up on every pending matter with customer. Gas station managers are responsible for supervising all areas of their companys gas stations. Some gas station managers are also given commission for sales of certain items or for total sales at their convenience stores. Full-Time. Ensure that goods are labeled with all necessary labeling information (e.g. They must submit fuel orders in a timely fashion so fuel arrives before reserves run low. This includes understanding what sorts of licenses or permissions are required for running a gas station in your location. The average gas station managers income in the United Kingdom is 35,730 per year or 18.32 per hour. Responsible leadership, staff training, deposits, & customer service, scheduling, etc. Degree or certificate holder in any subject. Turning a profit is the ultimate goal of running a gas station. Managed alcohol sales with a daily turnover of over $8000.00. Maintained and obtained a clean and customer friendly environment for various customers. Gas Station Cashier, January 2007- Present Company Name, City, State Responsibilities Served and worked with gas and petroleum product purchases of the customers. You are also responsible for controlling sales at your gas station and ensuring sure personnel is fulfilling sales objectives. By continuing to use this website, you agree to the use of cookies. Negotiate terms such as price, quantity, quality, and delivery terms with vendors and suppliers in order to ensure the most beneficial buying conditions. Arrange to have shifts covered (e.g. The Roys Station manager is responsible for ensuring consistent, compliant and profitable operations at the station, with the goal of increasing profits over time. Researching to figure out how to expand business. Collect and analyse sales levels of products and services in order to use this information for determining the quantities to be produced in the following batches, customer feedback, price trends, and the efficiency of sales methods. JOB SUMMARY. Ensure that all local, state and federal criteria for the authorized operation of the gas station are satisfied by all personnel and customers. We also provide you with information about the salary you can earn as a gas station manager. A person in this position should also have the following abilities for continued success: According to the Economic Research Institute, in the U.S., a gas station manager makes approximately $80,625 a year or $39 an hour on average. Having fuel sales skills may also assist you in better teaching personnel how to sell various kinds of gasoline and other items at the gas station. Worked with vendors, monitored sales, maintained inventory, and employee schedules. A station manager is in charge of day-to-day operations, which can include inventory, employee scheduling, hiring and training, ordering and receiving supplies and offering promotions. As a gas station manager, you may need to tackle consumer complaints or technical challenges with equipment. Make judgments on all items sold and services provided to increase station income. They wait outside for customers and assist them to their transaction. Some customers may have questions about gas prices or other store products. Trained all new employees in compliance with company policy. A Station Manager's daily tasks may include: Setting briefs for shows and projects, providing feedback and patting ideas into shape. The roles of gas station managers have changed a lot since the 1960s and 1970s, when their employers sold just gas and little else. The Individual Development Plan (IDP) will be designed to train the Gas Operations Management Trainee (GOMT) to be proficient in the major responsibilities of a Gas Operations Manager, and other minor duties may be assigned beyond what is listed below: Plan, organize and manage capital projects for the GCCS design, construction, and operations . Plan Station budget and approve spending according to this budget. Maintain a clean and safe working environment by following safety rules and processes. The law which mediates the relationship between employees and employers. The gas station manager is expected to source and market convenience store merchandise, manage relationships with souvenir vendors, ensure consistent food service quality, improve employee productivity/customer service, maintain and increase revenue, create and manage expenses according inventory/payroll budgets and ensure positive customer experiences at all times. Hire, Train and Pay Employees Whether the gas station is a solo operation or has an attached convenience store, the owner needs to hire and train employees to work the cash register, stock products and perform customer service. Determine merchandise and services to be sold, and implement price and credit policies. Your responsibilities include meeting customers' needs, maintaining the facilities, and helping people . Utilize and cooperate with the required customer appreciation and incentive programs. They also need to be able to manage the financial parts of the company, such as ordering merchandise, maintaining budgets, and ensuring sure the gas station is successful. Conducted and performed inspections of all gas station equipment and facilities. Monitor pump prices to verify that they are compatible with market pricing for similar stations in the region. Direct all the operations of sales floor and prepare reports for daily sales. Spanish (spoken by a majority of employees), Must be able to work early morning and overnight shifts. Maintain a fully-stocked inventory and order food supplies, as needed. Qualified in managing staff by continually assessing sales performance, maintaining accountability and overseeing inventory ma. If a gas station attendant is assigned for repairs and maintenance of a vehicle and of the establishment, then he or she stays outside. Worked on monthly goals and budgets to meet each month. Monitor cash flow to ensure that the firm has adequate funds to pay bills on schedule and make investments in equipment or facilities. In order to be a successful gas station clerk, you must have excellent customer service skills and be able to keep the store clean. He/she is also involved with the coordination and supervision of activities which concern the sales of retail in the convenience store. A good first job for someone who is just entering or re entering the workforce with A good first job for someone who is just entering or re entering the workforce with, Top 36 gas station interview questions with answers pdf Or maybe you have skills that you noticed are in another job description they are looking to fill? Manage customer complaints and oversee the resolution of these complaints. Pumps gas, washes windshields and checks fluid levels in vehicles. Ensure joyous experience to customers and guests through cool pleasant services. Control inventory, create bank deposits, Schedule and payroll. Full time manager serving a diverse population with exemplary customer service. Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases. You may also enroll in an associates degree program that will give you the skills and information required for this employment. Maintained the gas station in good conditions. Managed day-to-day operations of a family business filling station. On a daily basis, the manager of a gas station greets customers, orders stock and interacts with vendors delivering goods. Ensure that all local, state and federal requirements for lawful operation of the gas station are met by all employees and customers. Many gas bays are self-service, but managers often have to activate the gas pumps from inside their units after credit card transactions are processed. Managed daily sales activities and controlled inventory.

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