ncl butler and concierge service

Have your butler arrange a culinary feast in your dining area. They arrange shoreside dining, arrange for your port tenders or host an in-suite cocktail party for you and your selected guests. As is the Butler services anywhere from 4 or more staterooms and would be at odds to, escort that volume. Is your point person for information on ship happenings day-to-day. She's trailed an orca pod from a skiff in Alaskas Inside Passage, had an allergic reaction to a cheetah she met at a South African rehabilitation center and hiked the Borneo rainforest to glimpse orangutans in the wild and she's written about it all. On the Jewel, Jade, Pearl or Gem the private Haven Courtyard features a private pool, hot tub, dining tables, padded loungers surrounding the pool, and a retractable roof. For drinks, we tip $1/$2 per drink. Another important role that many people like having a butler for is handling all the details for a private party in their suite. Booking a suite is a pricey endeavor but it can be worth it with all the perks you'll receive: an included premium beverage package, prepaid gratuities, $300 per suite onboard credit to spend on the ship any way you like, free Wi-Fi and a personal butler. Some people get great service, some just ok., some not very good. DECK 18. Much of The Haven has beautiful ocean views throughout for passengers to enjoy. He'll offer you a choice of high-end soaps, shampoos and conditioners when you arrive in your cabin for the first time. I think I used my night butler more with night room service etc. Cruise butlers aren't magicians and they sadly can't cause seas to be less rough or clouds to go away. We may receive compensation when you click on links to those products. Available on Pride of America, Norwegian Dawn, Norwegian Spirit, Norwegian Sky and Norwegian Star. One afternoon we arrived back from a long day to find a ham/cheese sandwich waiting for us - we devoured it and after that we went through BLTs, turkey, you-name-it. Draw a bath with bubble bath or flower petals. Actual amenities vary by ship and category. The other thing that the Butlers will do is they will spend some time explaining to you the facilities and how the ship works. They also handle your priority disembark at the end of the trip. While this is an absolutely fantastic service, a cruise butler is an active helper vs a passive one waiting for you to ask a question. Norwegians two ships in development, the Norwegian Breakaway and Getaway, will also feature the Haven when they launch in April 2013 and April 2014. Another thought concierge is a joke because the restaurants are the only thing they do and if you don't make a reservation before you leave you eat in your room. Explain your cabin amenities and make sure you know how to use all of its features. Just be reasonable in your requests and expectations. one night my closest door kept opening as the ship rocked so i called the night butler and he fixed it. I'm glad you wrote this as nicely as you did, I'm currently on the dawn and ti be honest the suite life was not the dream I thought mostly for what you just said. Concierge services to help guests book dining, entertainment, shore excursions, and more. Home Company Locations Phoenix Concierge Services. The Haven offers a 24-hour suite butler who will unpack your suitcase, pour your champagne and make your dining reservations. book this exclusive Knokke villa now:https://knokke.bnbbutler.be/?roomTypes=57292Beautiful, spacious, luxurious villa, with beautifully landscaped garden wit. If unfamiliar the Daily Service Charges are: $20.00 USD per person,. Concierge guests get priority reservations for cruise excursions, dining and onboard activities. I convinced them to upgrade from their typical accessible Balcony to an accessible Penthouse Suite on a Jewel class ship. Each butler serving that special VIP area of the ship received formal training at the International Institutes of Modern Butlers. There are certain times of the day such as breakfast and early evening when they can be very busy. Kick back in the living and dining area. Part of that service comes with even more perks if you sail in The Haven and Suites. second time, the couple in front of us had a problem with THEIR cards (they had been on a B2B) so they, we and half the suite guests behind us all got left behind. CC Help Jenn What they can do though is virtually everything in between. Once onboard, your Royal Genie will book your dining reservations, arrange for your high-end shopping experiences and arrange for you to have the best seats in the house at entertainment venues. Designed to be a romantic hideaway for guests, this suite includes a round queen-sized bed and floor-to-ceiling windows to capture the passing ocean views. For example, a concierge may greet you upon arrival to the pier check-in area on embarkation day, make dining reservations on your behalf or arrange for tender tickets when it's time to go ashore. We have always call round to introduce themselves and get to know a little about us and our miniscule needs at the very least.The only reason we were being served our meal that particular night is that due to my stepping on a stingray and getting my ankle shredded (still hurts and aches 17 months later) I was unable to walk to the restaurant. If you book a Penthouse deck suite on a Crystal cruise, you can enjoy the services of a personal, in-suite butler. Plush bathrobes, slippers, and oversized bath towels to be enjoyed onboard by guests of The Haven. Started August 27, 2021, By Related: Are drinks packages worth the price? Available precruise to assist with onboard reservations for restaurants, spa treatments, shore excursions and more. So how did you manage to shanghai the Concierge to escort you - maybe Platinum + + + ? Check here before booking an award fare. You're assigned a concierge preboarding, and you can tell him or her your preferences for onboard reservations 125 days in advance. While some butler services are more formal and reserved - as you might expect from a traditional English manor house, others try to be more fun and family friendly such as Royal Caribbean's Royal Genie. For the ultimate luxurious experience aboard Norwegian Cruise Line (NCL) vessels prospective passengers should consider booking accommodations in Norwegian exclusive, The Haven. This is an extra service charge implemented fleetwide (including on the Norwegian Pride of America ship). Additionally, the typical cruise passenger that enjoys butler service is in a completely different financial category than the family of five packed into an inside cabin looking for every opportunity to save a buck. Your Butler will do lots of things over and above what your room steward will do, For instance, he/she can help you unpack, serve a full breakfast or evening meal in your room, and many other things. Available on: Norwegian Escape, Norwegian Getaway, Norwegian Bliss, and Norwegian Breakaway. The Haven Lounge is equipped with The Haven Bar for guests to enjoy a cocktail, or for guests to simply relax in a space designed with both comfort and luxury in mind. Your suppose to carry it when you leave your cabin in the ship. This suite additionally includes a private balcony. There are some people who are incredibly demanding and entitled and it would not enter their heads that others might get a lesser service. When we traveled with the grandchildren, the butler always made sure their favorite snack was in the room. Some have just concierges but no butlers. Cruise butler services vary from one cruise line to the next but generally speaking, your cruise butler is your single point of contact to make whatever you want happen. Celebrating a birthday, anniversary or honeymoon? The concierge desk enables guests and travel agents to book shore excursions and make reservations for dining, entertainment and the spa. Butlers (and concierges) are generally not part of the pre-paid gratuities pool. Your suite's portable phone is pre-programmed to dial directly to either of them, or to your Cabin Steward. From unpacking your suitcase to pouring your champagne our butlers are at your service, Champagne, custom selection of liquor**, fruit, bottled water and sodas, Sparkling wine, bottled water and fruit on Embarkation Day, Nespresso Coffeemaker and Tea Forte tea bags, Invitations to an exclusive breakfast and lunch, Specialty dining delivered to your suite from any restaurant (cover charges apply), Treats delivered right to your door each night, Bliss Collection by Norwegian pillow-top mattress, Fine linens, feather duvet and pillow menu, Plush bathrobes, slippers and oversized bath towels. Your butler will also serve your meals on your private verandah, offer you a choice of luxury bath accessories and discuss your dining preferences with the ship's chef. Let's take a look at cruise butlers and if selecting a suite with butler service for your next cruise might be the perfect choice. Our butler brought a full breakfast to us every morning. The concierge, on the other hand, is available precruise to help you make reservations for dining, spa treatments and more. Depending on the ship, cruise port, and cruise line, this can range from making arrangements for a special celebration, meeting you at the pier and escorting your and your bags onto the ship so you can avoid getting sweaty while bording the ship, setting up your in-room dining experience, and providing concierge type services so that you will never have to worry about getting that reservation for dinner or a show. We offer cruise news, tips, and deals to help make your choice to cruise the west coast an easy one! Champagne, custom selection of liquor (in the Norwegian Star and Norwegian Dawn), fruit, bottled water and sodas. Listing for: Simpson Housing LLLP. Earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. He/she isn't just "yours". Name of lounge: The Haven Lounge. Bliss Collection by Norwegian pillow-top mattress on stateroom beds. They also explain how you access certain parts of the ship so, for . There is some crossover, of course, but that's the general delineation. reservations; show reservations and seating and other technical management issues. TPG is here to define the roles of these crew members and how they both can make your voyage a whole lot more enjoyable. ft.*. LauraS With Europe-trained butlers, there is no request that is to challenging for them to handle. Greets you at the cruise terminal on embarkation day for priority check-in and to assist as you board the ship. CC Help Jenn The Sundeck has a hot tub, plenty of lounge day beds, and a private bar for guests of The Haven. The concierge can also help you plan special occasions and celebrations. Guests of The Haven additionally have the option to have meals served to them in their stateroom by a Haven butler. Here is a thread from somebody that is doing the Haven for the first time - not sure if you are in the Haven, but there are comments about the butler there. On the other hand, without a butler, once onboard you can call the concierge or visit the suite lounge and introduce yourself. Whenever you need the high-touch to make your cruise extra special, the Royal Genie is there to cater to you. Available on: Norwegian Prima, Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic, Norwegian Pearl, Norwegian Gem, Norwegian Bliss, and Norwegian Jade. I write this because there was one occasion when the Butler was attending to our meal in our room. Trained by the Guild of English Butlers, the butlers on Regent Seven Seas cruises are second to none. Get you off the ship to skip the lines, and answer many other questions or make arrangements that you might need. This high-end boutique luxury line is known for its upgraded amenities, and suite guests enjoy English butler service unparalleled on other cruise lines. However, suite guests even in the very premium Pinacle Suites on that line do not offer butler service the same way as the brands listed above do. DECK 19. Started August 27, 2021, By 6,694 sq. Available on Pride of America, Norwegian Dawn and Norwegian Star. The first thing right after checking-in (Registration) is a butler personal escort on board to your stateroom if. In exchange for the annual fee, you'll unlock access to the Amex Membership Rewards program that let you access airline and hotel transfer partners, along with new lifestyle and travel credits. These stories will help: A beginners guide to cruise line loyalty programs. As you're sitting at breakfast you remember that you wanted to ask for extra ice in your bucket, and you don't want to forget again touch the button labeled Cabin Steward and voila! 5 big changes you should know about coming to Norwegian Cruise Line in 2023, Comparing Norwegian Cruise Line sailings to Alaska in 2023, 17 kinds of cruises you didnt know Norwegian Cruise Lines offered, Norwegian gives inside look at Prima cruise ship christening, I lived on a cruise ship for 100 days, here's why cruise travel is still the best way to study abroad, Cruise travel insurance and why you need it. Over the next few days I noticed that he was going in or out of that room almost everytime we stepped out of ours. Perhaps youll find yourself at one of the lounges enjoying some live music, or maybe you just feel like slipping into your pajamas and enjoying a quiet dinner en suite, delivered by your Butler? Serve a welcome glass of Champagne upon arrival to your cabin. Last cruise. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. Perhaps today it's some sandwiches, or a plate of cheese and crackers and fruits. Lots of room for everyone. Being a guest of The Haven with Norwegian Cruise Line means personalized service. Planning a cruise for the coming year? CC Help Jenn You want to create something your, As we enter fall and the weather starts turning cooler, you may be thinking about finding, What is a repositioning cruise? Minisuite is a balcony room with a slightly bigger bathroom. The room size is identical to a balcony, I am referencing the AFT FACING PENTHOUSE SUITES, with Butler/Concierge. ft.*, you have space for up to eight guests. With up to 6,694 sq. Each butler serving that special VIP area of the ship received formal training at the International Institutes of Modern Butlers. They also supervise the room steward and makes sure things are done properly. In the envelope are special luggage tags (I will discuss this next) and a letter requesting any special requests. The high annual fee is only worth it if youre taking full advantage of the cards benefits. One key difference between butlers on big ship lines like Royal Caribbean, Norwegian, Disney, Celebrity, and MSC and those found on smaller ships. 2023 Norwegian Cruise Line Holdings Ltd. LIMITED-TIME ONLINE OFFER: GET 25,000 BONUS POINTS, 11-Reasons to Cruise to Alaska this Summer | NCL Travel Blog, 14-Day Authentic Alaska - Northbound Cruisetour | Norwegian Cruise Line, 14-Day Authentic Alaska - Southbound Cruisetour | Deck Plans | Norwegian Cruise Line, 20-Day Transpacific from Tokyo (Yokohama) & Alaska | Norwegian Cruise Line, 11 Reasons to Cruise to Alaska this Summer | NCL Travel Blog, Skip the lines and be personally escorted on and off the ship at the pier and at ports-of-call, 24-hour trained and certified suite butler. However, when it comes to cruise butlers, and to a less extent concierges we're talking about a premium level of service that is actively designed to make your cruise experience special. Ship and Suite Orientation. Wherever you are on the ship your Butler and Concierge are just the touch of a button away. Seldom travelers may not get enough value to warrant the cost. Next morning I could hobble so was able to go to the restaurant albeit slowly. In part, this is because many services that you recieve on a cruise ship should honestly be simply built into the price of the experience. Pre-Cruise Haven Concierge Desk Requests: When you book the Haven luxury experience, approximately 60-days prior to your sail date, you get a U.S. mail letter from NCL. Bored now, I hope my "opinions" have been useful to most reasonable people, maybe first time cruisers, who wish to book their own excursions and speciality dining, so they know they're done how they'd wish they were done. When we talked to the butler, she said, "I'll bring you a menu. Started June 21, 2021, By Related: The 5 best cabin locations on any cruise ship. Available on Pride of America, Norwegian Dawn, Norwegian Sun, Norwegian Sky, and Norwegian Star. This suite type includes the ultimate spa stateroom experience with a king-sized bed, hot tub in-room, oversized waterfall shower with multiple body spray jets, unique spa decor, and is located near the Mandara Spa and Fitness Center for easy access. In addition to more spacious cabins and suites, Concierge passengers get upgraded amenities like down duvets, a pillow menu, robes and slippers and free Wi-Fi. Norwegian Cruise Line. Enrollment required. Enrollment required. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. They essentially formed a hand-off chain and pulled people out of line to escort them to a different boarding point. So as you can see each cruise with a butler is different, There have been trips that we never used the butler. Evening turndown service in staterooms. Then watch the moonlight dance on the waves from your private terrace. One note that confuses some people is that you may see notes such as that provided by MSC Cruises stating that crew do not need to be tipped. All Rights Reserved. The magic starts before you even board the cruise. Yours may or may not perform the following functions but this quick list will give you an idea of what to expect the first time Jeeves is at your service. With up to 598 sq. *Terms & Conditions Package not available on sailings less than 5 days or charter sailings. There is another thread about tipping the Butler good luck with that one. The quality of a butler can vary but cruise lines put great emphasis on training so passengers are usually wowed by the service they receive. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. It would be an awkward situation for the Concierge to escort every suite passenger on board. One of the most highly sought after experiences, Silversea has perfected the art of luxury at sea with its butler service. Phoenix Concierge Services. Not Haven, but never the less, butler service and had issues with 1 butler, but after talking over the issues with the concierge, the issues were corrected. After the party, they will clean your suite while you enjoy the ship. Learn more. Guests who are booked into Haven accommodations enjoy additional perks beyond those already mentioned! Additionally, they will escort you to different destinations on the ship as well as assist you with debarkation by carrying your bags to the gangway. Does NCL track this activity? As youre sailing out of port, sipping on a glass of bubbly and snacking on todays treat you start thinking about what lies ahead for the evening. The concierge usually has a desk in the ship's reception area or, if specifically for passengers in a certain cabin category, the concierge may have a desk in the library or a special VIP area of the ship.

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